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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,612 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,612 reviews

March 23, 2022

My service at Jim Ellis was excellent. My service advisor kept me up to date on the progress, and he always responded to me. He even provided me with a loaner car when I was going to be wi More

by ellenweverett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
Mar 24, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help you out during your visit. Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

March 23, 2022

Chaz was great to work with. It was so difficult to find a Kia carnival and he helped us get it done! More

by Kiacarnivaljlc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chazworth Martin
Mar 24, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was a great help! Thanks again for your business and kind words, and we hope you love your new Carnival. Take care! - Madison Magnus, Customer Relations Manager

March 23, 2022

Needed a repair, Mark was very accommodating. Took care of me as if I was a long time customer. Was impressed with the service More

by CHOCKS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 24, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 23, 2022

Everyone that was involved with the car buying process was great. My family will be customers for a long time to come. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph "Joe Joe" Hagin
Mar 24, 2022 -

Jim Ellis Kia of Kennesaw responded

Joe, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

March 22, 2022

Great experience! Fast work, and reasonable appointment times available. I would recommend friends go to Jim Ellis Kia. More

by cmgrider22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name
Mar 22, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 22, 2022

Good service, they got me in and out. Kept me informed on what the mechanics were doing. More

by PATMILLER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 22, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 21, 2022

My appointment was for 4:30 and was told it would take an hour and a half. Was done under and hour. Love the music that is played in the dealership. More

by mstewart914
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
Mar 22, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 21, 2022

Working with Camille Williams on my recent visit, as always was an excellent customer experience. She works very hard at making sure the customer is always satisfied with the service provided. More

by MMILLER46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Mar 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 19, 2022

I’ve used them for the past 5 years for all 3 of my car purchases and I always take my car there to get serviced even living 30 Minutes away! I choose Jim Ellis Kia! More

by FELICIAGSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, James Wind
Mar 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 19, 2022

I’ve used the Jim Ellis Kia for the past five years to purchase all three of my Kia Sorrento’s I travel 30 minutes to get my car service there because of the excellent customer service More

by FELICIAGSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, James Wind
Mar 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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