Jim Ellis Kia of Kennesaw

Everyone was so sweet and timely and helpful. I loved my experience with coming for my car recall and oil change! experience with coming for my car recall and oil change! More

Very Very pleasant attitude and helpful I had a great experience with Mark Kerkoski thanks experience with Mark Kerkoski thanks More

Had a oil leak in a 2 year old vehicle. Jason told me that the service station who performed my last oil change overtightened the filter cap, resulting in a cracked housing and a small leak. He informed that the service station who performed my last oil change overtightened the filter cap, resulting in a cracked housing and a small leak. He informed me that the part was on backorder and none were available in the USA. I called a Kia dealer online, who verified that the part was on backorder, but directed me to 3 dealers in GA that had the part in stock (which I verified). Jason replied that he couldn't see those dealers in his system. A month later, when I picked up my vehicle, it listed the cause as "overtightening of cap past factory specifications." When I asked Jason what the factory torque specifications were, he replied "snug and just a little more." He even made a little squeaking noise to accompany his profound mechanical advice. This dude is clown shoes. More

One of the all time best car hunting experiences we ever had! All the staff was extremely professional and very helpful. We will highly recommend Jim Ellis KIA to all our friends and family! had! All the staff was extremely professional and very helpful. We will highly recommend Jim Ellis KIA to all our friends and family! More

Jesus was very professional and completed my service within 15 minutes from suggested time. Excellent service within 15 minutes from suggested time. Excellent service More

Never heard from service advisor - had to call and talk to others to find out could only do one item out of 2 requested when appointment was made a month prior - waist of time driving from Atlanta to others to find out could only do one item out of 2 requested when appointment was made a month prior - waist of time driving from Atlanta More

They didn’t fix my car correctly the first time and I had to bring it back. They said several times they were understaffed but that should not be a reason to not do there job correctly the first time. to bring it back. They said several times they were understaffed but that should not be a reason to not do there job correctly the first time. More

Brought my Santa Fe in for an annual checkup. The service was friendly and the checkup was completed faster than expected and a little bit less cost than they originally quoted. was friendly and the checkup was completed faster than expected and a little bit less cost than they originally quoted. More

We had the best experience at Kia of Kennesaw. Cameron Kowalewski took such great care of us, answered all our questions and held our hand throughout the entire process. We will definitely start with Kia Kowalewski took such great care of us, answered all our questions and held our hand throughout the entire process. We will definitely start with Kia of Kennesaw when we shop for cars in the future. More

Dealer was prompt and gave excellent customer service. She also informed me of my 90k service coming up She also informed me of my 90k service coming up More