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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,605 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,605 reviews
Verified Customer
January 28, 2022
Great service department! Everyone was upbeat and professional. Much better than in of the other Kia dealerships I have been to in the Atlanta area. professional. Much better than in of the other Kia dealerships I have been to in the Atlanta area. More
by twheeler2
Employees Worked With
Jesus Gutierrez
January 28, 2022
The customer service needs work, my first service rep was terrible. Communication was horrible, I spoke to the Manager and advised him of my issue and that I will not be returning after my vehicle was repair terrible. Communication was horrible, I spoke to the Manager and advised him of my issue and that I will not be returning after my vehicle was repaired and he showed no compassion. The agent was worse the first thing that came out of her mouth was would you like to come back. I spent my entire day there only to have to come back and had to call to find out if my parts came in after a week and I was advised that I would be contacted. More
by Adderleyt
Employees Worked With
Lavar great work, Diana Bell, Chazworth Martin
January 27, 2022
The service department, as usual, was courteous, professional, and performed the oil change in a timely fashion. I've been a customer here at Jim Ellis for 7 years, wouldn't go anyplace else! professional, and performed the oil change in a timely fashion. I've been a customer here at Jim Ellis for 7 years, wouldn't go anyplace else! More
by Crackerjack MT
Employees Worked With
Diana Bell
January 26, 2022
Dealership was comfortable clean large screen tv with snacks and beverages. Service was prompt service representatives were courteous knowledgeable informative have no complaints. snacks and beverages. Service was prompt service representatives were courteous knowledgeable informative have no complaints. More
by SINCERELYMEKA
Employees Worked With
Camille Williams
January 24, 2022
After my car getting totaled I was in a bind to get a new car fast. Larry not only found me a car with time to spare, but he found me exactly what I was wanting, even with a shortage of vehicles. car fast. Larry not only found me a car with time to spare, but he found me exactly what I was wanting, even with a shortage of vehicles. More
by melgarner
Employees Worked With
