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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,604 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,604 reviews

December 29, 2021

Jason did the best he could do trying to handle everything on his own. The problem I had is that my car was washed, and I specifically stated twice I did not want it washed. I had a coating place More

by cookdlkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dale
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Dec 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear that Jason was a great help, and we apologize for any inconvenience the wash may have caused you. We will pass along your feedback to prevent this from happening in the future. Please do not hesitate to reach out if you have any further questions or concerns. - Madison Magnus, Customer Relations Manager

December 29, 2021

Went to get service for a Check Engine Light 2 weeks ago, was charged $1000 for service and the light is still on. Emailed service manager and copied general manager but no one has called or responded. More

by GAMOCK
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Camille Williams, David Maddox
Report | Print
Dec 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please reach out to David Maddox, Service Manager, via phone or email at 770-370-3630 or dmaddox@jimellis.com. Best regards, Madison Magnus, Customer Relations Manager

December 28, 2021

Jason Dale and I believe his name was Randy, did an amazing job running the service center singlehandedly when the opened. More

by julie.hampton
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Dec 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 25, 2021

Larry was easy to work with! He was knowledgeable of the products and answered all my questions. More

by dealerrateraccount
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljka (Zee) Caradine
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Dec 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 24, 2021

Jesus Gutiereez-Flores was very nice and helpful. My car was ready in less time than he had estimated. More

by HILBIGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
Report | Print
Dec 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jesus was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 23, 2021

Had a great experience buying from Jim Ellis. Bryson was very knowledgeable and helpful. Highly recommend. More

by BHAMTIGAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kowalewski
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Dec 23, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 23, 2021

Alfredo was really helpful and went over and above my expectations. His communication throughout was excellent. More

by NIALTAYLOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Alfredo Ospina, Todd Garman
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Dec 23, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 22, 2021

Larry was very easy to work with. I will definitely refer my friends to him! More

by Dina P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Dina, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

December 22, 2021

Went there for an alignment and to get a window fixed on my wife’s car. They called me telling me the window regulator we needed was on a three month back order and would cost over $350 so I was like ok I’ More

by JOSHUASAVELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
Report | Print
Dec 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please do not hesitate to reach out to our team. Best regards, Madison Magnus, Customer Relations Manager

December 21, 2021

everyone is so friendly. I love my new car love kia kennesaw. honest and upfront More

by J.ETURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Camille Williams
Report | Print
Dec 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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