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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,602 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,602 reviews
December 17, 2021
This place is a waste of time. They overcharge for everything and even overcharge just to look at the vehicle. There are plenty of other KIA centers to choose from. I will not be coming back to this l everything and even overcharge just to look at the vehicle. There are plenty of other KIA centers to choose from. I will not be coming back to this location. More
by bizzo_2009
Verified CustomerEmployees Worked With
Other Employees :
Lavar Frederick, Diana Bell, Jason Dale, Lina Vallejo, Greg Landry, Brandon Pond, Connor Dillon, Brett Jones, Cameron Kowalewski
December 17, 2021
Jason A very Pleasant person To Work With And Always Very Professional In IS Job!He Work’s Very Hard Too Keep You INFORMED!Of What’s going on with your Car!! Professional In IS Job!He Work’s Very Hard Too Keep You INFORMED!Of What’s going on with your Car!! More
by AD.HULSEY
Employees Worked With
Jason Dale
December 16, 2021
AWESOME Experience on my 1st service on my 2021 Kia Forte! My Service Tech. "Diana Bell" was GREAT!!! Loved her Customer Service!! Thank You Diana, See ya on my next service. Forte! My Service Tech. "Diana Bell" was GREAT!!! Loved her Customer Service!! Thank You Diana, See ya on my next service. More
by ANGELA
Employees Worked With
Diana Bell
December 16, 2021
My experience was very pleasant. These days most dealerships have cut back a lot of their sales people but even though my salesman had his hands full with a few guests he checked in very regularly w dealerships have cut back a lot of their sales people but even though my salesman had his hands full with a few guests he checked in very regularly while we were waiting on the finance department and even treated me to Chick-fil-A for lunch. Thanks Larry! More
by AmandaJoy
Employees Worked With
December 16, 2021
Pretty good experience except for the a finance issue, and even that is not the fault of the dealership itself. I am executor of my father's estate, and wanted to write a check for the purchase price, fr and even that is not the fault of the dealership itself. I am executor of my father's estate, and wanted to write a check for the purchase price, from the estate account, of which I am executor. They refused it, even though I provided Letters Testamentary. "Mr. Ellis's rule", according to the finance manager, is that I have to have something that mentions Power of Attorney. Power of Attorney is for those still living, which my father is not. The lack of knowledge and understanding on the part of whoever made that rule was disappointing. More
by pkmangum30
Employees Worked With
Brandon Pond, Kevin Moore
December 16, 2021
Staff here have been taking care of my car needs since I moved to Georgia 2 yrs. ago. They are most efficient, friendly, and answer any questions asked. moved to Georgia 2 yrs. ago. They are most efficient, friendly, and answer any questions asked. More
by karen_10169
Employees Worked With
Lavar Frederick
December 14, 2021
Great experience in all ways! Made my purchase as easy as possible-thanks. Would recommend you to my friends. as possible-thanks. Would recommend you to my friends. More
by realestatetitle
December 13, 2021
This service did not fix the problem we were looking to get fixed and are still having issues get fixed and are still having issues More
by VMADDISON1R
Employees Worked With
