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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,597 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,598 reviews

December 06, 2021

Very great service ! I was met at the door with friendless. The representative was very helpful and got the job done in no time . More

by MADISON27954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

Oh my gosh!.... I absolutely love Camille who was my service advisor. She always does a good job for me and always keeps me updated on recommendations to keep my KIA running smooth. Told her I would see More

by DFHUIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

Your team quickly addressed my tire problem as I was in the middle of a long distance trip. They were courteous and and informative. The dealership gave me a positive and confident opinion of the KIA brand More

by ODAGLAS1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jesus Gutierrez
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

The entire experience with Jim Ellis Kia was absolutely wonderful thanks to Larry Pedersen. Due to low availability I worked with Larry for over a month to secure a Telluride in the Trim I wanted. Larry ke More

by Jeannie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Jeannie, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thanks again for your business and recommendation, and we hope you love your new Telluride. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

Super easy to work with the overall process was very smooth. Will definitely be back in the future. More

by SWILL12134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 03, 2021

Excellent Service! Friendly and Customer Focused. Everybody seemed to be in a great mood. Great Atmosphere. More

by LDGRISHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 03, 2021

Super easy to work with the overall process was very smooth. Will definitely be back in the future. More

by MJS2570
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Ellisa Meehan
Dec 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 03, 2021

Great customer service. My vehicle was serviced in a timely manner and all of the employees were friendly and professional. More

by JOCELYNIJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Jesus Gutierrez
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 01, 2021

I was overcharged for oil change and rotation. I paid 116 in July then In November it’s 20 more for the same exact thing.why? More

by KENYAWALKER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
Dec 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We apologize for not meeting your expectations, and we apologize for any inconvenience this may have caused you. We do our best to keep our pricing competitive in our area. Please don't hesitate to reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

December 01, 2021

Very friendly and punctual on the appointments. Very knowledgeable of their job and again very professional and very nice. More

by Ivone12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Hawkins
Dec 01, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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