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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,596 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,596 reviews

November 26, 2021

Stress free buying and great customer service and salesman was eager to assist us with the purchase More

by RODNEYHENDRIX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Jones
Nov 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 25, 2021

Alfredo and Brandon were great. They were very patient and thorough when I needed more info More

by KRISTEN Jenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Alfredo Ospina, Todd Garman
Nov 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo and Brandon were great helps! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 25, 2021

All associates were very professional, polite and customer centric. Jason Dale, Assistant Service manager, greeted me on time and explained very clearly what were my options and what would take place More

by Slats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale
Nov 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 23, 2021

In a very limited market, Jim Ellis Kia provided the perfect car for me. Larry Pederson was helpful, informative and has continued to contact me about the car's performance. Brandon in finance made the More

by jhkeyifm@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pond
Nov 23, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry and our team could help out! Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

November 23, 2021

Dealer’s service manager was knowledgeable and very professional. Service department got me in and out in the time promised. More

by DKRECTOR126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina Vallejo, Camille Williams
Nov 23, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 22, 2021

Very informative and friendly staff. Lavar was able to tell me in simple words exactly what was the problem with my Sorento and about how long it would take to repair it. More

by DDAVIS3586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 22, 2021

Nichelle was very helpful and informative. I left a bag in my car and had to come back and get it. She didn't hesitate at all and went back and got it herself. My car was ready when promised. They did not More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Marsha, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nichelle was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 22, 2021

Jason Dale is always polite and courteous, and the service done on my vehicle is always pristine. More

by KRISTA_LAMOTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 20, 2021

Diana is great very through!! The service was very well done. I was a little surprised that the prices had gone up so much. More

by JAMESMPETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 20, 2021

I came in on a whim for an oil change and Diana was able to get me in and out very quickly. Tires were rotated correctly by my requested rotation. Overall, a very good experience More

by LARRY W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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