Jim Ellis Kia of Kennesaw

Went in for service appt for a recall issue and Camille took care of everything quickly and was very pleasant & efficient throughout the whole experience. took care of everything quickly and was very pleasant & efficient throughout the whole experience. More

Was overall pleased with the purchase of the vehicle. Salesman was great to work with. The only reason for the 4 star rating was because the sales manage would not offer any discount on the listed price Salesman was great to work with. The only reason for the 4 star rating was because the sales manage would not offer any discount on the listed price (very low inventory) so I had to pay full price or walk. Overall a good experience. More

Diana Bell being there is an asset to this dealership. I met her 12-13 years ago and when I found out she was now at Jim Ellis. I stopped by to talk to her, and ask if she would be my service advisor for m met her 12-13 years ago and when I found out she was now at Jim Ellis. I stopped by to talk to her, and ask if she would be my service advisor for my Telluride. She said yes I'd be glad too. She has a personality like no other. A 10+ all the way and always has been. More

Diana was great. Very friendly and kind. Got my recall fixed quickly and had me back on the road the same day. fixed quickly and had me back on the road the same day. More

Very happy with ease of sale and of service and friendly people. Will recommend this dealer to my friends. people. Will recommend this dealer to my friends. More

Very friendly and nice staff. Comfortable and clean facility. Made to feel well taken care of and the work would be well done. facility. Made to feel well taken care of and the work would be well done. More

The wife and I drove 6 hours to get to Jim Ellis and it was well worth the haul. Every mile of the drive I was worried that they would raise prices on us since we had only discussed costs. My friends war was well worth the haul. Every mile of the drive I was worried that they would raise prices on us since we had only discussed costs. My friends warned me "they know you are committed - so be careful!" When I finally arrived the prices were the same, the care and support was there - everything lined up for a nice easy purchase. Only thing suggestion I had (and it's small) is that the gas tank was 1/2 full. After $39K is spent - throw me bone plz. =) Other than that - perfect transition. More

Brett Jones great guy , not your standard salesman made a smooth and easy transition into my new car, very grateful and happy, , Kat a Blessing as well, Integrity is my word for your team, Elizabeth smooth and easy transition into my new car, very grateful and happy, , Kat a Blessing as well, Integrity is my word for your team, Elizabeth More

In simple terms, they do not stand by their service. Two engines and two rear differentials in less that 30000 miles. Tom Mann the service manager is incompetent. I will never buy from Jim Ellis Kia ever an engines and two rear differentials in less that 30000 miles. Tom Mann the service manager is incompetent. I will never buy from Jim Ellis Kia ever and will tell everyone I know to NEVER buy from Jim Ellis overall as the senior management also did nothing to resolve the issues. More

I have already owned a Kia Optima and a Kia Stinger, so I knew I already liked them. I went online to Jim Ellis Kia of Kennesaw to request information on a Kia Stinger they had at their location. Larry Peder knew I already liked them. I went online to Jim Ellis Kia of Kennesaw to request information on a Kia Stinger they had at their location. Larry Pedersen responded immediately by email and was able to get an appointment for me to come out. When I got to the dealership, he had the vehicle ready for me to take a test drive and then helped me with everything I needed to buy the car. He was really great and helpful. He made sure that I was set up on my account to connect to my vehicle and showed me how to use everything. Everyone I spoke to was kind and made sure I had everything I needed. My buying experience was really great! I appreciate all of the help they gave me. More