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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,592 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,592 reviews

November 08, 2021

The customer service is great. It is always a pleasure when dealing with the customer service reps. More

by TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
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Nov 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 08, 2021

We drive over 40 miles to this dealer because the staff is wonderful and we get great service. We have a Kia dealer closer but cannot get them to even call us back. We love this dealership. More

by Zman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
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Nov 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 07, 2021

Everyone here was so welcoming! They made the process quick and easy. Thank you Cam! More

by Kenya Zachery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Cameron Kowalewski
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Nov 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Kenya, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 05, 2021

Ms. Diana in your service dept was very helpful, While I was talking to Diana my wife was pulling in her car. Afterward, my wife told me that your guy put on the mat protector, and a seat protector. Then More

by PANCOASTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Nov 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Nov 08, 2021 -

PANCOASTJ responded

I am 73 YO and have done many reviews over the years and wondered if anyone reads them. Your response let me know that Jim Ellis really does care about their customers.

November 04, 2021

Jason is outstanding guy to deal with from service center. Highly recommend taking your Telluride here. More

by GA Telluride Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
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Nov 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team could help out! Thanks again for your business and recommendation, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

November 03, 2021

Larry was great! Very helpful and attentive to all my questions. Made the entire process very smooth and simple! More

by RYANWMCHUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 03, 2021

Thank you very much Chaz and Mustafa for working with me to get in a new car! You guys ROCK! When your looking for a car look for these two guys they won’t let you down! Great Job Guys! More

by LADYFROSH36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mufasta, Chazworth Martin
Report | Print
Nov 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz and Mustafa could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2021

Lavar stepped up to handle my service appointment, when I agent was out of the office. He did an amazing job! More

by GMH40006
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Nov 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2021

Lavar is always nice and knows me on sight. He is amazing and makes me come back. More

by akayek31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Camille Williams
Report | Print
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 01, 2021

Loved my service and was finished with repairs before time. Would have loved to have a better understanding of the charges before the end of service More

by RITALINARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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