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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,595 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,595 reviews

November 02, 2021

Lavar stepped up to handle my service appointment, when I agent was out of the office. He did an amazing job! More

by GMH40006
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2021

Lavar is always nice and knows me on sight. He is amazing and makes me come back. More

by akayek31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Camille Williams
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 01, 2021

Loved my service and was finished with repairs before time. Would have loved to have a better understanding of the charges before the end of service More

by RITALINARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 01, 2021

Lavar and company were kind prompt and helpful. I got really quality service and plan on returning. More

by JADAMFAIR
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 01, 2021

Jesus Gutierrez was very helpful and I am satisfied with the service. He also took a step further to get me tire quotes.Thank you. More

by RKCASTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 01, 2021

Always a pleasurer at Jim Ellis. Looking forward to trading in my stinger for a new one real soon. More

by Scott H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar in service is Fantastic. Very personable and accomadating, James Wind
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 30, 2021

Larry was outstanding. Knowledgeable, efficient and thorough. Was a great experience, probably the best experience I have had purchasing a car. No unecessary sales pitches, no overselling on things I d More

by timhrm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy Larry was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 29, 2021

Totally great experience dropped car night before and car was done before scheduled appointment thanks More

by THOMMYBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 28, 2021

While at Trader Joe, my 2016 KIA with 46K+ odometer had a battery failure. A jump start got me home where I trickle charged overnight and drove to Jim Ellis Kenesaw where a new battery was installed and t More

by LEONARDMATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 28, 2021

Great customer service. Very friendly staff and clean facility. Wait time was average at 2 hours for oil change, tire rotation, software upgrade, wash and vacuum. Camille was very friendly and offered s More

by KNARF.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Nov 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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