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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,596 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,596 reviews
October 28, 2021
Great customer service. Very friendly staff and clean facility. Wait time was average at 2 hours for oil change, tire rotation, software upgrade, wash and vacuum. Camille was very friendly and offered s facility. Wait time was average at 2 hours for oil change, tire rotation, software upgrade, wash and vacuum. Camille was very friendly and offered snacks and drinks while I waited. More
by KNARF.C
Verified CustomerEmployees Worked With
Camille Williams
October 27, 2021
Everything was great with one minor issue. I tried to drop off the car the night before but all the gates I could find were closed. If there are drop off hours (like when the dealership is open) it woul drop off the car the night before but all the gates I could find were closed. If there are drop off hours (like when the dealership is open) it would be helpful to have that displayed. Car was clean when I got it back, everyone was friendly, works seems good too. More
by fritsch0
Employees Worked With
Diana Bell
October 27, 2021
Amazing experience buying my new Kia K5. Bryson was a great help in the buying process. Thank you! great help in the buying process. Thank you! More
by JOMUSI2019
October 27, 2021
Diana kept me informed throughout the entire process. She called every couple of days to tell me what was going on with my vehicle and what the delays were. She set my rental car up and set up the retu She called every couple of days to tell me what was going on with my vehicle and what the delays were. She set my rental car up and set up the return of the rental so I didn't have to be inconvenienced. More
by tammywalker298
Employees Worked With
Diana Bell, Camille Williams
October 26, 2021
I was very pleased with the process to purchase my vehicle at Jim Ellis KIA. Bryson Smith was very knowledgeable and helpful throughout the entire process. vehicle at Jim Ellis KIA. Bryson Smith was very knowledgeable and helpful throughout the entire process. More
by ALIESHA
October 26, 2021
No pressure, great staff, fully understood my needs. Clean delivery process. Very happy to have found conveniently located dealership. Clean delivery process. Very happy to have found conveniently located dealership. More
by wmpeacock
Employees Worked With
Other Employees :
Lavar Frederick, James Wind, Zeljka (Zee) Caradine, Lina Vallejo
October 22, 2021
Larry was fantastic and professional. The finance team was amazing as well! Thanks for everything! was amazing as well! Thanks for everything! More
by domisidavi
October 21, 2021
Diana was great and helped with solving the engine light problem. She kept me informed with the process that the technician was taking to solve the problem. problem. She kept me informed with the process that the technician was taking to solve the problem. More
by ralbright37
Employees Worked With
Diana Bell
