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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,598 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,598 reviews

October 21, 2021

Diana was great and helped with solving the engine light problem. She kept me informed with the process that the technician was taking to solve the problem. More

by ralbright37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Oct 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 20, 2021

You are a very good service company with very good service employees who are great to deal with More

by Mike Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Report | Print
Oct 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Mike, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 19, 2021

My truck was ervices was quickly, the car wash was amazing the customer service was great. More

by LAVALAIS.EMILY78
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Oct 19, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 19, 2021

I was so happy, as always, with the care my car received. An added bonus was the amazing Camille Williams. I can not say enough great things about her. She kept me updated , reassured me and made me laugh More

by 1happywf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Oct 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 18, 2021

Dealership was efficient with the work being completed. Good that the online appointment system is back up and working. More

by tjstory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Oct 18, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 16, 2021

I drive from Stockbridge to Kennesaw for my service because everyone is so friendly. All questions I have about the service or anything that may concern me about my car are answered friendly and in m More

by DALEJRPRINCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Oct 18, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 15, 2021

Jim Ellis Kia of kennesaw did not check my car 100% , I had to go back my car was failing..... the spark plugs did not work 100%....they changed with an extra cost. More

by hugogarciap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Oct 15, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we hate that we did not meet your expectations. Please reach out to our Service Manager via email at dmaddox@jimellis.com if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

October 15, 2021

Service department is courteous, friendly and that reflects positively on Jim Ellis Kia. They clearly explained solutions to the problems to the customer. More

by BETTYSCAIFEROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Oct 15, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 13, 2021

In and out quickly, very efficient and Jason is amazing with customer service and keeping customers informed on the process More

by KHORTON1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Oct 14, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 11, 2021

Jason is the absolute best. I trust Jason with his feedback and his knowledge concerning my vehicle. The customer service is out of this world and your treated like family. Jason will always be five s More

by VGIVENS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Oct 11, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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