Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,598 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,598 reviews

October 05, 2021

I showed up before sales floor hours and a chain effect happened. The service person found a manager who walked me around and showed me what they had; a sales associate showed up early for her shift and to More

by ashleyverma17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Landry, Camille Williams, Ellisa Meehan, Todd Garman
Report | Print
Oct 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 05, 2021

Charging $83 for an oil change and tire rotation is quite high in price. Will need to rethink coming back. More

by RA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Oct 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so happy that our team could help out! In regards to our pricing, we do our best to keep our prices competitive. Thanks again for your business and feedback. Take care! - Madison Magnus, Customer Relations Manager

October 05, 2021

Very good dealer and location and excellent service and service providers at the Kennesaw location More

by Mike Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Report | Print
Oct 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Mike, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Oct 06, 2021 -

Mike Willis responded

I will definitely be back using you to keep my Kia going well. Thanks for your response to my review.

October 04, 2021

Purchased a 2022 Kia Sorento with Brett Jones at Jim Ellis Kia on Friday, September 25, 2021. The 5 star rating is based on how Brett treated us. Brett was assisted by Christian Vallejo. Christian also More

by S_W_Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Jones
Report | Print
Oct 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett & Christian were such great helps. Thanks again for your business and kind words, and we hope you love your new Sorento. Take care! - Madison Magnus, Customer Relations Manager

October 04, 2021

Jason Dale was excellent!....we came in with no appointment and Jason got us in and out quickly More

by SANIATANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 03, 2021

Camille is fabulous. Friendly and kind. Great first impression. She was patient when I was trying to explain what was wrong with my car. She called to keep me updated. I knew what I was responsible for More

by CindyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 30, 2021

They were very easy to work with for the purchase of my new vehicle, a Kia Soul. More

by alotofmail2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie, Ellisa Meehan
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 30, 2021

Diana was great. Told her I was in a hurry and she had me out of there in 1.5 hours. 15,000 mile service. More

by PKING3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 30, 2021

Camille Williams great customer service is the only reason I switched to this dealership and I live closer to the Kia Dealership on Cobb Pkwy, but that dealership is ran horribly for the last 5 years. More

by SUPPORT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 29, 2021

Great customer service from Connor. Very tentative while waiting for my vehicle to arrive. Thank you! More

by jlogan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille Williams
Report | Print
Sep 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Connor was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

1
...
313
314
315
...
660