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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,602 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,602 reviews

October 06, 2021

When planning on making a decision on the purchase of a Kia, I wouldn’t recommend Jim Ellis and his Kia dealership in Kennesaw, GA. They wanted to replace a catalytic converter for $4,000. Guess what? Tha More

by CRAFTYDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lavar Frederick, Diana Bell
Oct 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. At your earliest, please reach out to our Service Manager via email at dmaddox@jimellis.com. Best regards, Madison Magnus, Customer Relations Manager

October 05, 2021

Good, dependable service, on time maintenance. Highly recommended the service department , and the sales department for there knowledge. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Mark, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 05, 2021

Chaz made my car buying experience quick and easy, even with the dealership being as busy as it was. I also received a quick response and turnaround when it came to installing the protection plan for my ve More

by Jessica Myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garman, Chazworth Martin
Oct 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Jessica, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

October 05, 2021

Excellent service and quality car with many enhancements. Easy to operate and state of the art features. More

by mlaudteach
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Jones, Chazworth Martin
Oct 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 05, 2021

I showed up before sales floor hours and a chain effect happened. The service person found a manager who walked me around and showed me what they had; a sales associate showed up early for her shift and to More

by ashleyverma17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Landry, Camille Williams, Ellisa Meehan, Todd Garman
Oct 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 05, 2021

Charging $83 for an oil change and tire rotation is quite high in price. Will need to rethink coming back. More

by RA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Oct 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so happy that our team could help out! In regards to our pricing, we do our best to keep our prices competitive. Thanks again for your business and feedback. Take care! - Madison Magnus, Customer Relations Manager

October 05, 2021

Very good dealer and location and excellent service and service providers at the Kennesaw location More

by Mike Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Oct 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Mike, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Oct 06, 2021 -

Mike Willis responded

I will definitely be back using you to keep my Kia going well. Thanks for your response to my review.

October 04, 2021

Purchased a 2022 Kia Sorento with Brett Jones at Jim Ellis Kia on Friday, September 25, 2021. The 5 star rating is based on how Brett treated us. Brett was assisted by Christian Vallejo. Christian also More

by S_W_Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Jones
Oct 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett & Christian were such great helps. Thanks again for your business and kind words, and we hope you love your new Sorento. Take care! - Madison Magnus, Customer Relations Manager

October 04, 2021

Jason Dale was excellent!....we came in with no appointment and Jason got us in and out quickly More

by SANIATANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 03, 2021

Camille is fabulous. Friendly and kind. Great first impression. She was patient when I was trying to explain what was wrong with my car. She called to keep me updated. I knew what I was responsible for More

by CindyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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