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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,711 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,711 reviews

March 05, 2021

We are very impressed with Jim Ellis Kia. Mike Boyd, the GM, was very professional and customer friendly in helping us work through the entire purchase process. Can't say enough good things about Mike...he More

by LEWCASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pond, Mike Boyd
Mar 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was a great help! We're so glad that Mike, Bryson & Brandon were such great helps, and we hope you love your new Telluride EX. Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

March 04, 2021

The only feedback I have is about the pricing. This location has repeatedly talked down about having my car serviced outside the dealership, yet I was quoted $750 for a brake and transmission flush wit More

by RACHEL.SPITZER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. In regards to our pricing, all of our technicians are Kia certified and trained, however we do our best to keep our pricing competitive in our area. We thank you again for your business and feedback. Please reach out if you have any further questions or concerns. Take care! - Madison Magnus, Customer Relations Manager

March 04, 2021

The service manager Jason was awesome! He’s professional, attentive and gets the job done. He’s a valuable asset to your operation and I want you know, it’s important to have someone like him to represent yo More

by HECKBB5697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Katy helped my family customize our Telluride to exactly what we were looking for. Katy met with us several times, upon our request, to go over the features and car specifications we were looking for. Katy More

by JFleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Anderson
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Jfleming, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

This dealership is so very attentive, professional, and does a great job to ensure complete satisfaction! My service advisor, Jason Dale, was extremely honest and fair about the price of my service and wen More

by BTAYLOR.ROSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Btaylor.roswell, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

We received excellent service. Kia as a corporation was extremely helpful in taking care of a recall and the local dealer did an amazing job communicating the process and getting the job done in a timely m More

by KCHPAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Just awesome 👏! Taking care of my vehicle from the team of Kia at Jim Ellis was a fun one , every one was friendly yet helpful! Thank y’all. More

by samadam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Samadam1, your positive review means a lot to us and we’re happy we could help you! Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Windshield was cracked when I picked up vehicle. Jason blamed it on dealers car wash. No known or visible crack in window when dropped off. More

by WRRNSPDRMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dale
Mar 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we would love to get more information from you. At your earliest convenience, please reach out to us via phone or email at 770-362-1261 or madisonm@jimellis.com. We look forward to hearing from you. Best regards, Madison Magnus, Customer Relations Manager

March 03, 2021

Best experience ever for buying a car. Started off on the internet. Bryson Smith was attentive, honest and fast. Found what I wanted and got a great price. I was only at the dealership about an hour to do th More

by bobby64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey Downes
Mar 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson & our team could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Bobby64, your positive review means a lot to us and we’re happy we could help you! Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 02, 2021

Thanks for the opportunity to rate the service render to me on last Friday. It was very satisfying to know that your car is in good hands starting with the Greeter as well as techs who serviced the car. More

by DPKEESEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Don, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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