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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,711 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,711 reviews

March 02, 2021

Took good care of me even though I didn’t have an appt. The staff were very friendly ans explained everything well and made sure I left satisfied. More

by ZKACHLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams, Mikey Downes
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 02, 2021

Had a great experience with my first service visit after buying a new Telluride there, Diana Bell was great and Bryson Smith is an outstanding Salesman, he always goes above and beyond for us. More

by ScottandCindy
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Bryson were great helps! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 01, 2021

It was certainly a pleasure to work with such a nice team, and driving away in my dream car as the cherry on top! Thank you More

by Ingrid Ferbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Landry, Brett Jones
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that out team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 28, 2021

Katy helped me locate the model Telluride I was looking for and "hid" it around back until I could get there the next day. The transaction was fast and easy! More

by B_ragg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katy Anderson
Mar 01, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy was a great help! Thank you again for your business and kind words, and we hope you love your new Telluride. Take care! - Madison Magnus, Customer Relations Manager

February 26, 2021

There was a slight issue with the service and the team and manager were quick to resolve it. I was happy to not have this become an issue. More

by BNMASSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Mar 01, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was able to help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 26, 2021

Bryson was nice and helpful 😀 friendly staff everyone was nice and friendly clean dealerships I would send my friend there to buy a car thanks More

by SAHINOVICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dale
Mar 01, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson and our team could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

February 25, 2021

I don't like when a dealership adds things to a car that I don't want, don't like, and would never ask for, then expects me to pay 10x the price for them. The car wasn't fully prepped when I got it - there More

by FWILL53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Jones
Feb 25, 2021 -

Jim Ellis Kia of Kennesaw responded

Please accept my sincere apology that we have failed to meet your expectations. I appreciate and need the feedback. If you would allow, I would sincerely appreciate the opportunity to make things right and restore your faith in our Kia store. Please reach out to me at mikeboyd@jimellis.com at your convenience to arrange a call. - Mike Boyd, General Manager

February 25, 2021

I was very pleased with the staff at Jim Ellis Kia of Kennesaw. They had the Kia i was interested in waiting for my test drive. After test drive, i thanked the salesman and told him i would make my decis More

by GAGARDENGIRL
Recommend Dealer
Yes
Employees Worked With
Cameron Kowalewski, 5 stars. Katherine Nunn, 5 stars.
Feb 25, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new Sorento. Take care! - Madison Magnus, Customer Relations Manager

February 25, 2021

Excellent responsive service, dealt with vehicle issue quickly and professionally. Accommodated all my needs and resolved a potentially disruptive issue with very little disruption to my schedule. More

by THOMASPHILLIPSCPIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Tom Mann, Camille Williams, Mikey Downes
Feb 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 25, 2021

The Service Team is awesome, Diane is like family! It's always a pleasure to visit. She is always so knowledgeable about the being performed. More

by Stewart2015K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Camille Williams
Feb 25, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team are always a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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