Jim Ellis Kia of Kennesaw

I have used another Kia service before. It was my first visit for service in this place. Information and time taken for service was great. Going back. visit for service in this place. Information and time taken for service was great. Going back. More

Service Tech excellent, warranty not worth two dead flies. This is our third KIA, and the second time the so-called warranty has let us down. We will never buy another KIA due to the fake warranty. This is our third KIA, and the second time the so-called warranty has let us down. We will never buy another KIA due to the fake warranty. More

Wanted to start by saying my salesperson was the best! I was disappointed in the fact that the dealership didn't offer any incentives or rebate for my purchase. For that reason I will not refer any person . was disappointed in the fact that the dealership didn't offer any incentives or rebate for my purchase. For that reason I will not refer any person . More

Camille was wonderful to work with. She is always so helpful and a pleasure to be around. She is very knowledgeable. I only work with her. helpful and a pleasure to be around. She is very knowledgeable. I only work with her. More

Excellent service and more I can't say enough about the attention James Wind gave us as we shopped for a KIA. He took into consideration all of our needs as well as giving us a I can't say enough about the attention James Wind gave us as we shopped for a KIA. He took into consideration all of our needs as well as giving us all the pertinent information about the KIA in order to make a final decision. Furthermore I accidentally set off the security system when we stopped at a store on the way home. We were unable to disengage the system no matter what we did even after following the directions in the owners manual.. When my grandson called James who was on his way home, he pulled over and consulted his manual as well. With numerous calls back and forth, James was right there trying to walk us through every possible intervention. Finally the problem was solved. James' concern for our welfare and the necessity to get us home with our new vehicle went far beyond his job description. Hang on to him. He was outstanding both at the dealership and during our mini crisis! More

Always good. I like Jim Ellis having been a member of his father's church in Norcross. His belief passed to his family to always treat the customer as if they mat I like Jim Ellis having been a member of his father's church in Norcross. His belief passed to his family to always treat the customer as if they matter. The people have always treated me well. More

When setting up the appointment Jason was very helpful and knowledgeable. When I arrived Lavar got me setup and taken care of as soon as I arrived. Diana spoke to us and made friendly while we waited for and knowledgeable. When I arrived Lavar got me setup and taken care of as soon as I arrived. Diana spoke to us and made friendly while we waited for Lavar to get information from my car. Very helpful and nice! More

Lisa King took care of me and the service required for my Kia Sorento. She was clear and responsive, meeting my needs including provision of a loaner vehicle while waiting for parts to arrive and repairs mad Kia Sorento. She was clear and responsive, meeting my needs including provision of a loaner vehicle while waiting for parts to arrive and repairs made. I am quite pleased! More

Outstanding! My experience with Jim Ellis Kia continues the good service I had with previous owner. I own my third Sorento. Everyone is friendly and helpful. Mark My experience with Jim Ellis Kia continues the good service I had with previous owner. I own my third Sorento. Everyone is friendly and helpful. Mark Lewis, who took care of my service appointment, was wonderful! More

We’ve been very pleased with Jim Ellis overall. From the buying to Service, its been hassle free! Specifically, Lisa has been a pleasure to work with! She has great customer service and super responsive. buying to Service, its been hassle free! Specifically, Lisa has been a pleasure to work with! She has great customer service and super responsive. she’s an asset to your team! More