Jim Ellis Kia of Kennesaw

Service was wonderful Ms. Bell and the team at Jim Ellis Kennesaw were great. I was treated with respect and informed of the vehicle status constantly. Ms. Bell went out Ms. Bell and the team at Jim Ellis Kennesaw were great. I was treated with respect and informed of the vehicle status constantly. Ms. Bell went out of her way to make sure everything was great. I would plan on choosing Jim Ellis Kia of Kennesaw because of the service I received from Ms. Bell. More

My experience with Jim Ellis Kia Kennesaw was a good one! I felt safe as I entered the service department. My temperature was taken and I was cleared to enter. I was greeted right away. Diana was my service I felt safe as I entered the service department. My temperature was taken and I was cleared to enter. I was greeted right away. Diana was my service rep at this visit- she and another associate got me signed in and on my way as I was not waiting for my car. My car was ready when promised. The check out procedure was easy and explanatory as to what they had done during my service appointment. I was happy with the service provided and will be back! And they washed and vacuumed out my car! Awesome! More

They were efficient, clean, polite, and professional. Loved the free car wash and vacuum. I was also very greatful for the precautions they were taking regarding COVID-19 procedures. Loved the free car wash and vacuum. I was also very greatful for the precautions they were taking regarding COVID-19 procedures. More

Absolutely love this place. I tried going to another dealership a couple times, but I found myself right back here. It just wasnt the same!! dealership a couple times, but I found myself right back here. It just wasnt the same!! More

Well trained and able staff I visited multiple Kia dealerships before making a decision to purchase. The staff at JE Kia of Kenessaw is very professional and stays engaged from t I visited multiple Kia dealerships before making a decision to purchase. The staff at JE Kia of Kenessaw is very professional and stays engaged from the initial conversation to handing over the car keys. They addressed all my needs. Delivered the car on time, in clean condition, and also gave me a free JE package discount. It added tints, a lifetime powertrain warranty, door safety covers, paint and indoor protection, and free Key FOB. What can you ask more? And to tell you one more thing, they gave me a tank filled with gas and also put Nitro Gas in my tires. I am definitely their lifelong customer already. And my new Kia Seltos is amazing! and yes Brandon is a super star! More

Thoroughly enjoyed service. Jason was very capable, explained everything in detail, offered refreshments and got me a great ride home. When I picked up my Sportage, was pleasantly surprised at the cos explained everything in detail, offered refreshments and got me a great ride home. When I picked up my Sportage, was pleasantly surprised at the cost.. love my Kia and looking forward to working with Ellis again... More

Jimmy was amazing!!! I found the perfect car and had a Jimmy was amazing!!! I found the perfect car and had a blast hanging out while I waited for financing! I plan to come back for all my Kia needs! Jimmy was amazing!!! I found the perfect car and had a blast hanging out while I waited for financing! I plan to come back for all my Kia needs! More

I was not very pleased. I scheduled an appointment for a recall, part was not in stock when I dropped it off. I had them do an oil change and brakes replacement as well. After, there was a tar like substa recall, part was not in stock when I dropped it off. I had them do an oil change and brakes replacement as well. After, there was a tar like substance left on the floor mat of my car, but didn’t notice it right away. They said they couldn’t do anything about it and that it didn’t come from them. So, make sure you inspect your car before getting anything done. More

Jimmy H was the best!! From the test drive of a telluride to the week wait for my brand new one to get delivered to walking me through all the bells and whistles.... he was patient, kind, and was always ther to the week wait for my brand new one to get delivered to walking me through all the bells and whistles.... he was patient, kind, and was always there to answer any questions I had! And Chris, in finance, was great too! Everyone from the front desk girl to the general manager were all friendly and made us feel like this was the right place to purchase our new car!! Would definitely recommend everyone by their car from here!!! More

Great and easy to work with. We couldn't make it down to Georgia for a week or so and they were kind enough to hold the vehicle for us. super friendly staff. Georgia for a week or so and they were kind enough to hold the vehicle for us. super friendly staff. More