Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,722 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,722 reviews
August 20, 2020
My experience at Kim Ellis was great! Katherine Nunn, my sales agent was so helpful and knowledgeable about my Optima. Have already recommended to a friend. sales agent was so helpful and knowledgeable about my Optima. Have already recommended to a friend. More
by CAROLINE.FLYNT
Verified Customer
August 19, 2020
Great very attentive and knowledgeable. I would come back and refer people. Did not wait very long before I was helped and got a test drive in 15 mins. My only complaint is that the dealership should let you and refer people. Did not wait very long before I was helped and got a test drive in 15 mins. My only complaint is that the dealership should let you know before they put a dealership sticker on your car. More
by RBRUMBY1
Employees Worked With
Greg Landry, Mike Boyd
August 19, 2020
Had problem getting someone to call me back. for appointment . Took 3 days to get part.Had rear brakes done . When i went to pay bill , service adv. didn’t tell me about the coupon on the brake job appointment . Took 3 days to get part.Had rear brakes done . When i went to pay bill , service adv. didn’t tell me about the coupon on the brake job ,I had to tell her about it. Not good customer service More
by KCALL3340
Employees Worked With
Lisa King
August 18, 2020
Work with sales - Katerine Nunn.No drama - she answered Work with sales - Katerine Nunn. No drama - she answered questions quickly with no misdirection and NO surprises when we arrived. Thank you Katherin Work with sales - Katerine Nunn. No drama - she answered questions quickly with no misdirection and NO surprises when we arrived. Thank you Katherine!!! Great Experience! More
by TMOORE079
Employees Worked With
August 18, 2020
We can’t say enough about how much we love this Kia dealership. Everyone there is so nice and friendly. They given us great deals and really looked out for our cars. dealership. Everyone there is so nice and friendly. They given us great deals and really looked out for our cars. More
by Christopher Brown
Employees Worked With
Chris Turner, Diana Bell, Curtis Wilson
August 18, 2020
I can only speak of my experience with the service department which Diana provides excellent customer service. Other service members are friendly and helpful. L department which Diana provides excellent customer service. Other service members are friendly and helpful. L More
by lcallen
Employees Worked With
Diana Bell
August 18, 2020
We were extremely pleased with how we were treated at Jim Ellis Kia. Aside from the warranty which can’t be beat, the staff was extremely thorough and educated on the cars. It was a Wonderful experience. Ellis Kia. Aside from the warranty which can’t be beat, the staff was extremely thorough and educated on the cars. It was a Wonderful experience. More
by TRACY GIRAD
Employees Worked With
August 18, 2020
Good buying process for my new Optima — good price, efficient, honest. I worked with Bryson and had a great experience. Really pleased with my new Kia. efficient, honest. I worked with Bryson and had a great experience. Really pleased with my new Kia. More
by Alan
August 18, 2020
Had a 2017 Sportage ready to end lease. Relocated from NH - new to GA. Went to Jim Ellis for service. Great experience. Spoke with Bryson in sales and he was extremely knowledgeable, respectful. We c NH - new to GA. Went to Jim Ellis for service. Great experience. Spoke with Bryson in sales and he was extremely knowledgeable, respectful. We came to an agreement for a 2020 Sportage. All done quickly, easily and I drove off very satisfied. Will stay with Ellis. More
by imm5555
Employees Worked With
