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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,569 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,569 reviews

July 01, 2020

Bought a new Sorrento Brandon thanks so much for your help in helping me buying my new Kia. It’s was a very pleasant experience. You were so patient with me and my daughter More

by PATRICIA.DOUGHTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Mike Boyd
Jul 01, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Brandon was a great help. Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 01, 2020

Everything went better then great! Came in and was helped right away. Will recommend to family and friends. The car salesman was very helpful. Did everything he could to get us in our new car! More

by Gary Sewell
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you for your business and kind words, we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 30, 2020

I really appreciated that this dealership was checking temperatures before allowing people in the building. Also happy to see that most of the employees were wearing masks. Thank You. More

by Lisa and Paul
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Wilson
Jun 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that we could help out! Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 30, 2020

I have always had a great experience each time I have gotten my car serviced at Jim Ellis Kia. They offer free WiFi and snacks too. More

by K Brown
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy we could help out! Thanks again for your business. Take care! - Madison Magnus, Customer Relations Manager

June 29, 2020

Repair I scheduled an appointment to repair my back door handle that fell off (the other side fell off 11/18 and still not recall). Quoted me over $500 to re More

by hawkipa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help. Thank you for your business, take care! - Madison Magnus, Customer Relations Manager

June 29, 2020

Friendly and efficient assistance with purchasing our new Kia Sportage. Our salesperson found us a new vehicle that was in our budget and met our needs. 👍🏻 Yes, it can fit a large Yeti cooler. More

by BECKYM
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Boyd
Jun 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We hope you love your new Sportage, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager

June 29, 2020

Fast service before I needed to go out of town I contacted Lavar when the engine light came on, he returned my call promptly and advised me how to get the vehicle to him for service the next day. More

by DR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Lavar was a great help. Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 29, 2020

Work was done on time. I was even offered a ride to go shopping. The only thing is that the price is outrageous. I was told I needed about 7 different services done, was only able to get 3 done. My guy More

by RENEV36
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help! Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 29, 2020

This dealership was perfect. Curtis and Don were both sooo helpful and got me into the perfect car. I would recommend them first and foremost to anyone! More

by anitakbrown75
Recommend Dealer
Yes
Employees Worked With
Donald Dugan, Curtis Wilson
Jun 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy to hear that Curtis & Don were great helps! We thank you for your business and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

June 29, 2020

Brought the new 2019 Kia Sorento in because it has a Brought the new 2019 Kia Sorento in because it has a surge/hesitation about shifting. Was told this is how the car drives. Was suggested to leave it More

by JAMESWILLIS0
Recommend Dealer
No
Employees Worked With
Jason Dale
Jun 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the situation you have described, and we would like the opportunity to turn your experience around. Please give us a call at 770-362-1261 to discuss your situation further. We look forward to hearing from you. - Madison Magnus, Customer Relations Manager

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