Jim Ellis Kia of Kennesaw

From initial phone call to service department to service rep Lavar giving me all of my options for repairing my car every Employee I dealt with very Professional and Courteous. I’m a first time Customer rep Lavar giving me all of my options for repairing my car every Employee I dealt with very Professional and Courteous. I’m a first time Customer and look forward to using this Dealership for future sale and service needs. More

Very welcoming place, I met the service manager (Chris) in the area where you pull up. I thought he was just a worker because he was pulling the cars in and putting the stuff in them. Very nice and welcomi in the area where you pull up. I thought he was just a worker because he was pulling the cars in and putting the stuff in them. Very nice and welcoming. The staff is better now than ever. There is just a different vibe when I go there. I like it. Everyone was great. Thank you for being the best kia place I have been 💘 More

Great Job!!! I purchased my used 2016 Kia Sorento from Ed Voyles in 2018; unfortunately, it is almost impossible to get a service appointment in their shop in a ti I purchased my used 2016 Kia Sorento from Ed Voyles in 2018; unfortunately, it is almost impossible to get a service appointment in their shop in a timely manner. As a result, I went to Jim Ellis to get my car serviced. I was fortunate to work with Jason Dale who is an amazingly knowledgeable and helpful service advisor. He walked me through what I needed to do to get my car up to snuff. In addition, he made me feel like I was at home despite buying my car from another dealer. I really like Kia automobiles, and I'm sure that I will get another one in the future. If service like Jason provided is the way Jim Ellis does business then I know I want to buy my next car from their dealership. Great job all around. Thanks Jason!!! More

Awesome customer service from Jason Dale. Requiring 25 words for a review is the stupidest thing i have ever seen. Jason always does and outstanding job. words for a review is the stupidest thing i have ever seen. Jason always does and outstanding job. More

Greg was amazing and a wonderful salesman’s. I’m really excited about my new car and how he was able to make the process simple and quick! excited about my new car and how he was able to make the process simple and quick! More

The engine blow up because a poor design. KIA has recalled other cars with same engine but not the Kia forte!!!! Jim Ellis Kia did NOTHING! They blamed it on the oil changing company that i use. recalled other cars with same engine but not the Kia forte!!!! Jim Ellis Kia did NOTHING! They blamed it on the oil changing company that i use. It just goes to show that Kia and Jim ellis does not give a $$$$ about its customers. This was the first and last Kia i will ever buy! Buyer beware!!!!!!! More

Great Buying experience! James was easy to talk to and answered all of our questions. He was upfront and honest. Would buy from Jim Ellis again. James was easy to talk to and answered all of our questions. He was upfront and honest. Would buy from Jim Ellis again. More

Prompt and competent service. Ms. Bell was very helpful, polite and communicated with me throughout the process. It was a very pleasant experience. I have no reservations about returning in the future. polite and communicated with me throughout the process. It was a very pleasant experience. I have no reservations about returning in the future. More

Perfect buying experience!!!! I absolutely loved my Salesman. He had the best attitude and demeanor. I have to say the best car buying experience I have ever had. Thank you guys!!! Salesman. He had the best attitude and demeanor. I have to say the best car buying experience I have ever had. Thank you guys!!! More

Great service visit Diana was a great help as usual. I brought my car in for an oil change, and was happy to receive my car shortly after arriving. I always have a great Diana was a great help as usual. I brought my car in for an oil change, and was happy to receive my car shortly after arriving. I always have a great and convenient experience with this service team. More