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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,545 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,545 reviews

April 24, 2020

Mark made sure I knew exactly how my car was going to be handled and what the problem was. They were Very responsive and had friendly service More

by MARYMCKNIGHT976
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience, and are so glad to hear that Mark was a great help. We hope to see you next visit! Stay safe and take care. - Madison Magnus, Customer Relations Manager

April 24, 2020

My experience at this dealership is always a very pleasurable one.Diana the service rep is so pleasant I feel as if I am talking to a family member or next door neighbor when I am there. And the ser More

by B.WMCCRARY
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 27, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so glad to know that Diana was a great help to you. Thank you so much for your recommendation, we hope to see you next visit. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 23, 2020

Had a 2 recalls to get handled, lived to far away to drop off. Staff were friendly and I was impressed by diligence. Took a little over 2 hours but understandable due to current situation. I would recommend More

by MICHAEL.CATOE
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and thank you for the recommendation. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 23, 2020

Very fast courteous clean this location has improved tremendously since 2014 when we purchased our first Kia Soul. This is our second car from here. Very pleased. Thank you Jim Ellis!! More

by KOZACEKSE
Recommend Dealer
Yes
Employees Worked With
Mark awesome, Diana Bell
Apr 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope to see you next visit. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 23, 2020

My experience with Jim Ellis Kia of Kennesaw was great. This was my first big purchase and their team worked diligently to help me get what I wanted at a price I could afford. James did a great job and I d More

by GAMOM2011
Recommend Dealer
Yes
Employees Worked With
James Wind, Chris Turner
Apr 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and are so glad to hear that James was a great help. We hope you love your new Sorento! Stay safe and take care. - Madison Magnus, Customer Relations Manager

April 22, 2020

I’ve used this dealership for service before and went in yesterday and was shown some cars by Greg Landry. He was exceptionally knowledgeable and professional. I know he worked to make a deal and yet I didn More

by LUCIAGA
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Landry
Apr 22, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so glad to hear that Greg was a great help! Stay safe and take care. - Madison Magnus, Customer Relations Manager

April 22, 2020

Great staff. Dianna is spectacular. The only reason I am giving 4 stars is because the part that was needed to service my car was unavailable. They had to order a cannister for the Emissions and I have to g More

by SARA.E.PEDEN
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so glad to hear that Diana was a great help. We thank you for your patience and understanding during this time, stay safe and take care. - Madison Magnus, Customer Relations Manager

April 22, 2020

Camille is always so cheerful it's a pleasure working with her. She explains everything to me in a language I understand so I know what needs to be fixed. More

by GALEGOSSMANN65
Recommend Dealer
Yes
Employees Worked With
Camille in Service
Apr 22, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your experience with us, and we're so glad to know that Camille was a great help! We hope to see you next visit. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 21, 2020

Always friendly, attentive and pleasant. Addresses all needs and updates often. Offers ride or snacks. Cares about concerns. Always smiles and is very personal. Great More

by TAMMYMCCLURE18
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 22, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope to see you next visit. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 20, 2020

Very Satisfied Just needed a routine oil change, but Lavar and everyone in the service department was friendly and the experience went smoothly and as expected. Woul More

by jdbrotman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Apr 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Lavar was a great help. We hope to see you next time, take care and stay safe! - Madison Magnus, Customer Relations Manager

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