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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,545 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,545 reviews

March 31, 2020

I have known Diana for many years, she has always taken great care of my Kia Sorento. She only recommends the service work that my vehicle needs. More

by JAMESMPETERSON
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 01, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your visit with us, and are so glad that Diana is always a great help! We hope to see you next time, take care. - Madison Magnus, Customer Relations Manager

March 30, 2020

Diana Bell hits another home run. I will always use Jim Ellis KIA for my maintenance because of Diana Bell. I will go wherever she works for service as long as I own a car. More

by D2PREYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Erika Gregory, Jason Dale
Mar 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your visit with us, and are so happy to hear that Diana is always a great help. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

March 28, 2020

Excellent, everyone gave great service Let me say that everyone was very professional. I want to thank Mike Boyd, Don Dugan, Greg Landry, and above all Diana Bell. Diana was the one who rea More

by MTIMS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Turner, Diana Bell, Greg Landry, Mike Boyd, Chris Ford, Donald Dugan
Mar 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback! We are so pleased to hear about your visit with us, and proud to hear that our staff was professional and helpful. Thank you so much for giving Mike, Don, Greg, and Diana shout outs, we are so glad they were great helps! We hope you love your new vehicle, take care! - Madison Magnus, Customer Relations Manager

March 27, 2020

The appointment was easy to make. Dropping off the car was a breeze and the service was performed promptly. All told it was an excellent experience. More

by p.plantico
Recommend Dealer
Yes
Employees Worked With
Lisa King
Mar 27, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback. We are so pleased to hear about your experience, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

March 26, 2020

Fantastic customer service!!! The people were very nice upon arrival and were ready to get my car serviced. They are always so nice and helpful! More

by ANDREALOVERN5
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 26, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback. It means so much to us that you had a great experience with us. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

March 25, 2020

Where do I begin? Mike was excellent. He reached out to me with updates constantly and made sure the transition was smooth considering my experience at another Kia dealership was terrible. I will definitel More

by IR.
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
Mar 25, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback! We are so pleased to hear about your experience with us, and are so glad that Mike was able to help you out so much! We are so happy to know that you had a great experience with us, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

March 24, 2020

Getting my car serviced at Jim Ellis is like visiting family It’s always the best people, the best service and just great customer service. It feels like I’m visiting family and catching up on every visit! More

by CURIOUS138@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback! We are so pleased to hear about your visit, and so glad that you had a great experience. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

March 23, 2020

Great Service! Love coming to this location to get my car serviced. Camille Williams gave outstanding service and was very nice to my daughter who was totally enjoyi More

by DARMIEADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Mar 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback! We are so pleased to hear about your visit with us, and are so glad that Camille was able to be a great help. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

March 21, 2020

Great experience and very accommodating for me and my two small children had the greatest sales rep and couldn’t be any more satisfied thank you! More

by McCrary
Recommend Dealer
Yes
Employees Worked With
Greg Landry
Mar 23, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback, it means a lot to us! We are so proud to hear about your experience with us, and are so glad that you had one of our great Sales members! Please let us know if there is anything we can do to help! - Madison Magnus, Customer Relations Manager

March 20, 2020

I have a reoccurring issue with my transmission. They have worked diligently be to pinpoint the issue and correct it. My service writer, Camille Williams, is always available, ready to help and will do w More

by jenokolie
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Mar 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Ms. Okolie, thank you for taking the time to leave us a review and provide your feedback. We are so proud to read your review, and are so glad that we were able to help correct the issue. Thank you so much for giving Camille a shout out, we are so happy to know that she was always ready to help you. We are so glad you chose Jim Ellis Kia for your services, and we hope to see you again next time. Take care! - Madison Magnus, Customer Relations Manager

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