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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
March 10, 2020
EXCELLENT CUSTOMER SERVICE I went for an oil change and it was a great experience. Service Adviser Diana Bell is awesome! Great conversation and she always takes care of the c I went for an oil change and it was a great experience. Service Adviser Diana Bell is awesome! Great conversation and she always takes care of the customer! More
by Melissa B.
Verified CustomerEmployees Worked With
Diana Bell
March 10, 2020
excellent Greg Landry and Alfredo did a fine job. Very personable, responded with the information requested. They both were accommodating and wiling to do what Greg Landry and Alfredo did a fine job. Very personable, responded with the information requested. They both were accommodating and wiling to do what was necessary to make the sale happen.. More
by normbarbarakeller
Employees Worked With
Other Employees :
Chris Turner, Greg Landry, Alfredo Ospina
March 09, 2020
GREAT SERVICE JASON DALE IS A GREAT SERVICE ADVISOR ALWAYS KEEP ME UPDATED WITH PRICES AND TIME JASON ALWAYS TRYS TO GET THE BEST CLOSES ESTIMATE REPAIR BEFORE S JASON DALE IS A GREAT SERVICE ADVISOR ALWAYS KEEP ME UPDATED WITH PRICES AND TIME JASON ALWAYS TRYS TO GET THE BEST CLOSES ESTIMATE REPAIR BEFORE STARTING THE REPAIR More
by BLUE BAY
Employees Worked With
Jason Dale
March 07, 2020
Computer Recall. Was very pleased with service, had me out ahead of time they had said. Everyone was so nice and helpful. Diana was so pleasant to work with . Was very pleased with service, had me out ahead of time they had said. Everyone was so nice and helpful. Diana was so pleasant to work with . More
by BARBRA1396
Employees Worked With
Diana Bell
March 07, 2020
The service was great the service rep was extremely helpful and professional. She provide me loaner while my vehicle was being serviced. She also let me know when the outstanding needed on my car helpful and professional. She provide me loaner while my vehicle was being serviced. She also let me know when the outstanding needed on my car More
by sjones7758
Employees Worked With
Diana Bell
March 06, 2020
Great experience! I always appreciate the high level of service I receive at Jim Ellis Kia of Kennesaw. Thank you for always being professional and kind. service I receive at Jim Ellis Kia of Kennesaw. Thank you for always being professional and kind. More
by MERIDIM
Employees Worked With
Diana Bell
March 06, 2020
very professional and quuality service I have had very good experience with Jim Ellis with service and sales. Would recommend them to anyone. I had a very good sales experience when I bough I have had very good experience with Jim Ellis with service and sales. Would recommend them to anyone. I had a very good sales experience when I bought my Kia. More
by cepopham
Employees Worked With
Jason Dale
March 06, 2020
I love the service department. They are very kind considerate and take care of your concerns. I have never waited more than an hour on my car for any service considerate and take care of your concerns. I have never waited more than an hour on my car for any service More
by pennyenlund
Employees Worked With
Jason Dale
March 06, 2020
Great experience! I will forever appreciate how Jim Ellis Kia of Kennesaw took great care of me this week as I looked for a used car that would meet the extensive need I will forever appreciate how Jim Ellis Kia of Kennesaw took great care of me this week as I looked for a used car that would meet the extensive needs of my family. Alfredo was our salesman and he showed that he truly cared about getting us in the right car at the right price. I would recommend him to anyone in the search for a vehicle! More
by byoungblood
Employees Worked With
Alfredo Ospina
March 06, 2020
Service I was very pleased with the service done on my car. The service advisor I spoke with was very kind and professional. A good experience I was very pleased with the service done on my car. The service advisor I spoke with was very kind and professional. A good experience More
by carter-charlotte
Employees Worked With
Camille
