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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
March 05, 2020
Greg,Render excellent customer service. My Uncle and Greg, Render excellent customer service. My Uncle and myself visited Jim Ellis Kia on one of the most rainy days in Georgia and he made us feel at Greg, Render excellent customer service. My Uncle and myself visited Jim Ellis Kia on one of the most rainy days in Georgia and he made us feel at home. The process went very smooth and he walked us through every step. I would definitely buy another vehicle through Greg. More
by Lawrence_sumpter
Employees Worked With
Greg Landry
March 05, 2020
Lavar is amazing! He has helped me with all the questions I have had with my car and always makes it right. Always ensures I am happy with the outcome and taken care of. I have had with my car and always makes it right. Always ensures I am happy with the outcome and taken care of. More
by MICHIGAN_GIRL33
Verified CustomerEmployees Worked With
Lavar Frederick
March 05, 2020
It was so so. The service agent I met with was helpful He was on top of things and kept me informed. but there were not enough service agents. The service agent I met with was helpful He was on top of things and kept me informed. but there were not enough service agents. More
by MACBETHGEORGE
Employees Worked With
Jason Dale
March 05, 2020
My experience with Larry and Jim Ellis kia was good. It was an informative and easy experience. I had no prior experience with the kia brand, but was amazed at the quality and price compared to other cars was an informative and easy experience. I had no prior experience with the kia brand, but was amazed at the quality and price compared to other cars in the same class. More
by K. N.
Employees Worked With
Chris Turner, Larry Whorley
March 05, 2020
My second car from here within the past year. service is great and staff is very friendly. James a great job! Will send more friends and family to purchase from them. S great and staff is very friendly. James a great job! Will send more friends and family to purchase from them. S More
by kyrus
Employees Worked With
Other Employees :
James Wind, Chris Turner, Chris Kwon, Chris Ford
March 05, 2020
I was greeted by Diane as the person assigned to me wasn't there yet. Diane was friendly and had me on my way in a loaner vehicle in no time. She was the best part of the whole experience. 2hrs later I wasn't there yet. Diane was friendly and had me on my way in a loaner vehicle in no time. She was the best part of the whole experience. 2hrs later I got a call saying that the cause of water leaking into the trunk of my Kia Soul had been detected and that the repair cost would be close to $360. I approved the work as I had no choice really due to the constant rain and having to empty my trunk of water daily. 90 minutes later I got a call saying the car was ready. In looking at the itemized bill, I saw the part cost $30.84. This means the remaining $327.10 was labor and sales tax (which was a few bucks). Extortion in my view, partly because the person who greeted me to pick up the car said "they just removed two panels and fixed the leak", one panel still hand not been popped back into place, so I did it myself, but also because when I booked the car in, the woman who I spoke with told me that "water leaking into the trunk is a common problem we've seen for Kia Soul owners", which gives the impression that it's a design flaw that I'm now having to pay for. Needless to say, I won't be back. More
by michael.zocca
Employees Worked With
Diana Bell
March 05, 2020
As always my time spent at Jim Ellis Kia of Kennesaw and getting my car serviced was a breeze. Everybody involved in this dealership is amazing they should all be recognized in someway. Thanks again for ser getting my car serviced was a breeze. Everybody involved in this dealership is amazing they should all be recognized in someway. Thanks again for servicing my Subaru More
by Jkeown81
Employees Worked With
Lisa, Lavar Frederick, Diana Bell, Jason Dale, Mike Boyd, Chris Ford
March 04, 2020
Best service experience I’ve ever had. Everything was clearly explained to me, everyone was kind, and my Kia drives like a dream. Thank you! clearly explained to me, everyone was kind, and my Kia drives like a dream. Thank you! More
by Kristyn
Employees Worked With
Mark in service 5 stars
March 04, 2020
Right Car - Right Dealership Alfredo provided the needed assistance to let us determine the best fit for our next car and proceed with the purchase when we were ready. . Alfredo provided the needed assistance to let us determine the best fit for our next car and proceed with the purchase when we were ready. . More
by CAGLIANI1290
Employees Worked With
Chris Turner, Alfredo Ospina
March 04, 2020
We had an outstanding experience with Mike and Carl. I felt assured they were dedicated to earning our business and creating a positive relationship throughout. felt assured they were dedicated to earning our business and creating a positive relationship throughout. More
by LAURENYAFFE
Employees Worked With
Carl Breeze, Mike Boyd
