Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,616 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,616 reviews

April 15, 2020

Great service from Diana. She answered all of my questions and let me know what was going on with my car at all times. Thanks! More

by DANADAY21
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 15, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and providing your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad to know that Diana was a great help to you. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 14, 2020

service awesome customer experience, great service, Diana Bell was awesome, very knowledgable, she is the only reason I come there, always pleasant, greets me More

by joyetwotheworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 15, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience and service with us, and we're so glad to know that Diana is a great help to you! We hope to see you next time. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 14, 2020

The staff was over the top amazing! The young man that helped me in service was very informative and took his time explaining everything! He made me feel so comfortable and even threw in a free wash! More

by STEPHANIEWEBB88
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Apr 15, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope to see you next time. Stay safe and take care! - Madison Magnus, Customer Relations Manager

April 13, 2020

A new service rep for me and Diana really stepped up. I purchased my 2014 Kia Sorento from this dealership and have continued my servicing here. Very pleased. They seem to always go the extra mile so th More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 14, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, we are so pleased to hear about your visit with us. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

April 08, 2020

Great customer service . Quick service. , great Great customer service . Quick service. , great attitude. I was greeted as soon as I walked in the shop . I was updated with any and all recommendat More

by DANYWEAVER0827
Recommend Dealer
Yes
Employees Worked With
Benjamin woodruff , Chris Ford
Apr 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your visit with us, and are so glad you had a great experience. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

April 08, 2020

Diana was great per usual. She’s always such a joy when I come in for service. Awesome customer service and extremely personable. She makes sure you’re in and out in no time! Thanks Diana More

by pamelab21
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and are so glad to hear that Diana is a great help to you. We hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

April 06, 2020

Perfect service! Diana took care of my every need. She answered all my questions and kept me apprised of my status while I waited. We kept our social distance and da More

by Linn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your visit with us, and we're so glad that Diana was a great help to you. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

April 06, 2020

Salesman, Bryson Smith, was courteous,professional, and new his product. He made the normally painful experience quite pleasant. everyone on staff that saw me greeted me and made me feel welcomed More

by JIM.WILLCOX
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Turner, Chris Kwon
Apr 06, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback. We are so pleased to hear about your visit with us, and are so glad to know that Bryson was a great help. We hope you love your new care, take care! - Madison Magnus, Customer Relations Manager

April 06, 2020

Service. Time, price and service were excellent, everything was done according to plan and in a timely manner. I will recommend my family and friends' service. More

by MAHAL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 06, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and providing your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we thank you so much for your recommendation. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

April 05, 2020

It’s always so clean and fresh. Everyone is so nice and courteous. They have awesome snacks, you will not be hungry @ this dealership. My service provider Diana Bell always so helpful and ready to give me More

by TINATOLES23
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 06, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us! We are so pleased to hear about your visit with us, and are so glad to know that Diana is a great help to you! We hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

...
422
...