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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

March 04, 2020

Great service, the lavar did a great job explaining the service and giving me tour of the building. I will be back soon. Thank you! More

by THORANDREHICKS2
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Mar 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review. We love to hear from our customers, and are so pleased you had a great experience. Thank you for giving Lavar a shout out! Take care! - Madison Magnus, Customer Relations Manager

March 04, 2020

Conveniently Easy It is always a pleasure coming to Kia and getting my oil changed. They make it super easy and fast every time I walk through the doors. I will never g More

by AMJENGEL1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis, Junior and Phylisha
Mar 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and your feedback. We love to hear from our customers, and are so pleased to hear you had a pleasant service experience with us. We hope to see you next time! - Madison Magnus, Customer Relations Manager

March 04, 2020

Mark Lewis Mark did a great explaining time frame and cost! If needed again, we will call Mark- super fast and super friendly Nikki - Production Manager @ Ca More

by DOUGLASVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Mar 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review! We are so pleased to hear about your experience and look forward to seeing you next time! - Madison Magnus, Customer Relations Manager

March 04, 2020

"Larry was the best!" I really enjoyed working with Larry Whorley. He was personable, kind, honest and said what he meant. I didn't have to second guess or read between the More

by jenlott13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams, Larry Whorley, Mike Boyd
Mar 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. - Madison Magnus, Customer Relations Manager

March 03, 2020

Odor Control/ New Key We had to bring newly purchased car back to get the odor control process. Salesman advised that we would also get our 2nd key and a cleaning/ gas fi More

by LADAVIS4604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kwon
Mar 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for the review and your feedback! We're so glad you had a great experience with us! At Jim Ellis Kia of Kennesaw, we greatly value our customers input. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2020

The staff here are AMAZING!!!! They make sure that you are taken care of. Diana gave me great customer service and was very helpful. My mechanic Josh was great, he explained everything in a manner that I More

by stephford430
Recommend Dealer
Yes
Employees Worked With
Josh Keown , Diana Bell
Mar 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for the review and your feedback! We're so glad you had a great experience with us! Thank you for taking the time to shout out Diana and Josh, too! At Jim Ellis Kia of Kennesaw, we greatly value our customers input. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2020

Always great service and love my Kia! This is my third one. Highly recommended! The staff is always very friendly as well. Very promt too! More

by sweetpea1266
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for your review and feedback! We are so pleased you had a great experience here at Jim Ellis Kia of Kennesaw! - Madison Magnus, Customer Relations Manager

March 02, 2020

I was so upset walking in. My break light had been problematic and I had been reporting it for years. Jason Dale was AMAZING! He got me a loaner while they approved my break light and he took care of More

by ARIDGEL617
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. - Madison Magnus, Customer Relations Manager

March 02, 2020

Queen for a Day I had a service visit @ KIA Of Kennesaw, I was very happy to see that Lavar Frederick was available. He remembered me as well. Lavar makes us feel tru More

by Fsanford117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Mar 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for leaving us a review! Here at Jim Ellis Kia of Kennesaw, we strive for 100% customer satisfaction. We are so glad you had a great experience and that Lavar was very helpful. We hope to see you next time! - Madison Magnus, Customer Relations Manager

March 02, 2020

I really liked the person handling my car but I paid $500 & my car wasn’t even vacuumed out like I was told would happen. More

by JASMINEEMACK26
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for your review and feedback. We always strive for 100% customer satisfaction and we value our customers feedback. If there's anything we can do, please give us a call at 770-370-4900. - Madison Magnus, Customer Relations Manager

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