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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

March 12, 2020

Very helpful through and through. But I took my car in for a recall then I got my car back from the dealership just to have the check engine light on again. Had to go back to get the original recall done More

by GLENN_PHLLPS
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for taking the time to provide your feedback and leave us a review. Our customers' comments mean a lot to us, and we listen to them carefully. Please let us know if there's anything else we can do to help you. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

Solid buying experience from start to finish. We were provided with knowledge of the cars available, a variety of concepts to choose from, guidance on the differences and professional interactions by al More

by TOBIAS SUSIN
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Turner, Larry Whorley
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback. We are so pleased to hear about your visit, and that you had a great experience with us. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

Jim Ellis Kia treat you like family. Love my Sentra, always trust the dealership Togo above and beyond to service my SUV. Love the ability to ride and and being picked up for ride back to dealership. S More

by steve.Shasteen
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Lina Vallejo
Mar 12, 2020 -

Jim Ellis Kia of Kennesaw responded

Hello, Thank you for leaving us a review and providing your feedback, we love hearing from our customers. We strive for 100% customer satisfaction, and are so pleased to hear about your experience with us. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

Very good customer service. The service team is both professional and personable. They keep you informed and go over your cars condition and any service needs. The complimentary coffee, water and snacks More

by HAPPYNANA2007
Recommend Dealer
Yes
Employees Worked With
Mark in service
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

We are so pleased to hear about your visit with us! Our customers' feedback means a lot to much, and we are so glad to hear that you had a great visit with us. We hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

Greg is an excellent professional. As soon as my husband and I were introduced to him , we knew we were in the right hands to purchase my new 2020 Kia Serrento. Everything I wanted except for my DVD player More

by pastors4God
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Landry
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you so much for taking the time to leave us a review and provide your feedback. We love hearing from our customers and their experiences. We are so pleased to hear that Greg was able to help you out so much, and that your visit was exceptional. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

DIANA BELL provided superior customer service at Jim Ellis Kia of Kennesaw from my original phone call to when my vehicle was finished. And I must add, very accommodating. Thanks Diana! More

by tonideangela
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 12, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback. We strive for 100% customer satisfaction, and are so pleased to hear that your service experience was exceptional. We are so glad that Diana was such a great help to you! We hope to see you next time! - Madison Magnus, Customer Relations Manager

March 12, 2020

Awesome professional customer service personnel and staff, with information of the vehicle. condition as the service been done with future recommendation of More

by WILFRED.GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar, Frederick - All around Service Advisor
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

We are so pleased to hear about your experience with us! Our customers' feedback means so much to us, and your comments go a long way. Thank you for taking the time to provide your feedback, we hope to see you next time! - Madison Magnus, Customer Relations Manager

March 12, 2020

I had a good experience buying my new car. The sales staff were very friendly and worked with me to get the deal I wanted. The first service was also easy and pleasant thanks to the staff. More

by KELLYDICKERSON270
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hendrix, Diana Bell
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback! We are so pleased to hear about your experience with us, and that our staff were helpful and friendly. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2020

Mr. Hendrix and Mr. Awolusi provided me with excellent service! I will definitely recommend Jim Ellis Kia of Kennesaw to my family and friends and suggest Mr. Hendrix and Mr. Awokusi personally. Thanks fo More

by SEVYNARMANI
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hendrix, Chris Kwon
Mar 11, 2020 -

Jim Ellis Kia of Kennesaw responded

We appreciate you taking the time to leave us a review and your feedback! We love hearing from our customers, and are so pleased to hear that Jimmy and Mike were able to help you out. We truly appreciate you choosing Jim Ellis, take care! - Madison Magnus, Customer Relations Manager

March 11, 2020

This visit was for an oil change without an appointment. Since I live 80 miles from the dealership i never know exactly when I will be in the area. Oil change was quick and easy and a free car wash include More

by JANJERRY0806
Recommend Dealer
Yes
Employees Worked With
Female but I don't remember her name.
Mar 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and your feedback! We love hearing from our customers, and are so pleased to hear about your experience. We hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

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