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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,615 reviews
March 10, 2020
excellent Greg Landry and Alfredo did a fine job. Very personable, responded with the information requested. They both were accommodating and wiling to do what Greg Landry and Alfredo did a fine job. Very personable, responded with the information requested. They both were accommodating and wiling to do what was necessary to make the sale happen.. More
by normbarbarakeller
Employees Worked With
Other Employees :
Chris Turner, Greg Landry, Alfredo Ospina
March 10, 2020
EXCELLENT CUSTOMER SERVICE I went for an oil change and it was a great experience. Service Adviser Diana Bell is awesome! Great conversation and she always takes care of the c I went for an oil change and it was a great experience. Service Adviser Diana Bell is awesome! Great conversation and she always takes care of the customer! More
by Melissa B.
Verified CustomerEmployees Worked With
Diana Bell
March 10, 2020
Making an appointment for an oil change was a complete waste of time. Walk ins were being taken at the same time. Took 2.5 hours to complete the service. Appointments should be done first. waste of time. Walk ins were being taken at the same time. Took 2.5 hours to complete the service. Appointments should be done first. More
by KRISJAY
Employees Worked With
Madison Magnus-Scott
March 10, 2020
Great Customer Service I worked with Jason and he was awesome! I prefer to take my car to the dealership instead of somewhere else because of people like him! I worked with Jason and he was awesome! I prefer to take my car to the dealership instead of somewhere else because of people like him! More
by CHCSJONES
Employees Worked With
Jason Dale
March 10, 2020
Arrived at appt.time, greeted by Mark, car taken to service Met at the door by Mark Lewis, he advised what would happen and sent the van back. it was ready in about an hour.Mark was very professional and answer Met at the door by Mark Lewis, he advised what would happen and sent the van back. it was ready in about an hour.Mark was very professional and answered all questions.I was very happy. James Wind has been a friend for several years and is very professional in sales as well, Good Guy. More
by CPAWTREY
Employees Worked With
James Wind
March 09, 2020
GREAT SERVICE JASON DALE IS A GREAT SERVICE ADVISOR ALWAYS KEEP ME UPDATED WITH PRICES AND TIME JASON ALWAYS TRYS TO GET THE BEST CLOSES ESTIMATE REPAIR BEFORE S JASON DALE IS A GREAT SERVICE ADVISOR ALWAYS KEEP ME UPDATED WITH PRICES AND TIME JASON ALWAYS TRYS TO GET THE BEST CLOSES ESTIMATE REPAIR BEFORE STARTING THE REPAIR More
by BLUE BAY
Employees Worked With
Jason Dale
March 07, 2020
Computer Recall. Was very pleased with service, had me out ahead of time they had said. Everyone was so nice and helpful. Diana was so pleasant to work with . Was very pleased with service, had me out ahead of time they had said. Everyone was so nice and helpful. Diana was so pleasant to work with . More
by BARBRA1396
Employees Worked With
Diana Bell
March 07, 2020
The service was great the service rep was extremely helpful and professional. She provide me loaner while my vehicle was being serviced. She also let me know when the outstanding needed on my car helpful and professional. She provide me loaner while my vehicle was being serviced. She also let me know when the outstanding needed on my car More
by sjones7758
Employees Worked With
Diana Bell
March 06, 2020
I love the service department. They are very kind considerate and take care of your concerns. I have never waited more than an hour on my car for any service considerate and take care of your concerns. I have never waited more than an hour on my car for any service More
by pennyenlund
Employees Worked With
Jason Dale
