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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
February 04, 2020
Excellent customer service! From the moment I walked in the door, I was greeting and felt welcomed! They explained everything they would be doing to my car and the cost! the door, I was greeting and felt welcomed! They explained everything they would be doing to my car and the cost! More
by a.brooke.parker
Verified CustomerEmployees Worked With
Lavar Frederick
February 04, 2020
I love my KIA I had another great experience at Jim Ellis KIA and I attribute it to Lavar's excellent service! I would highly recommend this dealership to others. I had another great experience at Jim Ellis KIA and I attribute it to Lavar's excellent service! I would highly recommend this dealership to others. More
by LAINAORLANDO
Employees Worked With
Lavar Frederick
February 04, 2020
They were crazy thorough So my son said he just needed a new key but he needed an oil change and a tire alignment that we would not have known about if they didn’t tell us So my son said he just needed a new key but he needed an oil change and a tire alignment that we would not have known about if they didn’t tell us Great work More
by Customer
Employees Worked With
Diana Bell, Jason Dale, Chris Ford
February 03, 2020
Love Jim Ellis Always a pleasure seeing Diana when I get my car serviced. Never had any issues with my car after a service. I would recommend going to Jim Ellis if t Always a pleasure seeing Diana when I get my car serviced. Never had any issues with my car after a service. I would recommend going to Jim Ellis if they have a KIA. More
by Amberblackman11
Employees Worked With
Diana Bell
February 03, 2020
Awesome experience! After having my car towed in, it turned out that I needed a new engine (which was covered under the warranty. My service rep was Diane Bell. She was After having my car towed in, it turned out that I needed a new engine (which was covered under the warranty. My service rep was Diane Bell. She was very helpful and friendly. She let me know right away that my engine had to be replaced and immediately set me up with a car rental. The car now drives as good as the first day I bought it. Between Kia's warranty and the service I received from Jim Ellis, Kia will always be my first choice when purchasing another vehicle. More
by VDISHMOND
Employees Worked With
Diana Bell
February 03, 2020
Up selling Dealer tried to upsell me for things I did not need for a BRAND new car Service staff thinks I do not know anything about cars and tries to reccomend Dealer tried to upsell me for things I did not need for a BRAND new car Service staff thinks I do not know anything about cars and tries to reccomend things I KNOW are not needed More
by spateldmd
Employees Worked With
none
February 03, 2020
It took an eternity to simply make an appt!! About 1.5 weeks. Left a couple messages for someone to call me back to schedule and no one ever did- would give 1 star only for that. however, once I was final weeks. Left a couple messages for someone to call me back to schedule and no one ever did- would give 1 star only for that. however, once I was finally booked the service folks were friendly and efficient . My only complaint... use steering wheels covers! Mine is always so grimy when you guys return the car to me. More
by SH00Z458
Employees Worked With
Mark Lewis
February 02, 2020
Greg helped us find exactly what we were looking for and Chris got us financed quickly. I would definitely recommend this dealership and its staff. Chris got us financed quickly. I would definitely recommend this dealership and its staff. More
by devinkight817
Employees Worked With
Chris Turner, Greg Landry
February 01, 2020
My experience was amazing. I had a long wait but it was well worth it. Camille helped get not 1 problem fixed but 2. I'm beyond ecstatic. After having multiple bad experiences at the Kia on Thornton Rd, an well worth it. Camille helped get not 1 problem fixed but 2. I'm beyond ecstatic. After having multiple bad experiences at the Kia on Thornton Rd, and then coming here and getting exceptional service. I will always come her for my future car needs even if it is a 40 to 45 minute drive. Thank you Camille for working so hard and helping me with all of my concerns. You are the best!! More
by Kendra (The Pampered Chef)
Employees Worked With
Camille Williams, Diana Bell
January 31, 2020
Very helpful and answered all questions. Work was performed as promised. Gave great inspite to the surrounding areas for food and things to do while we waited for vehicle. performed as promised. Gave great inspite to the surrounding areas for food and things to do while we waited for vehicle. More
by SHELIA
Employees Worked With
Lavar Frederick
