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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,552 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,552 reviews
January 28, 2020
Sitting here at Kia of Chattanooga because this dealership didn’t give us 2 key fobs and now after waiting to get it mailed to us having to pay this Kia $75. Not good with we should have gotten 2 w dealership didn’t give us 2 key fobs and now after waiting to get it mailed to us having to pay this Kia $75. Not good with we should have gotten 2 with the purchase as promised and not had to pay for programming! More
by rhondaspencer2004
Verified CustomerEmployees Worked With
Erica super nice each time on phone!, Chris Turner, Chris Kwon, Curtis Wilson
January 28, 2020
Diana was amazing:) Diana was very helpful! She was kind and kept me updated. She knew I needed a ride back to the dealership and made sure to call me a lyft. The lyft dr Diana was very helpful! She was kind and kept me updated. She knew I needed a ride back to the dealership and made sure to call me a lyft. The lyft driver was also amazing. More
by AMY.FARLEY
Employees Worked With
Diana Bell
January 27, 2020
Always friendly service, always very prompt and usually takes less time than estimated, love the tech either vaccuming or washing my car, always a pleasure takes less time than estimated, love the tech either vaccuming or washing my car, always a pleasure More
by SENSENEYMARY
Employees Worked With
Diana Bell
January 27, 2020
Needed Service I came in last minute due to my car shaking and stalling. They did a diagnostic on my car and had fixed the issue in ~3 hours. They could have been be I came in last minute due to my car shaking and stalling. They did a diagnostic on my car and had fixed the issue in ~3 hours. They could have been better at explaining what exactly was needed and the breakdown of the cost but in my opinion all mechanics are bad at that. More
by Addisontiffany
Employees Worked With
Lavar Frederick
January 27, 2020
Great Service This was the first time for servicing my new Sorrento. Everyone was very friendly, knowledgable, helpful, professional and efficient. I will definit This was the first time for servicing my new Sorrento. Everyone was very friendly, knowledgable, helpful, professional and efficient. I will definitely be coming back to you for any future service needs. Mr. Frederick was very good and went out of his way to make this visit very satisfying. More
by DEBBIEHOLTER
Employees Worked With
Lavar Frederick
January 27, 2020
Great on time service. No waiting and everyone within the service department went out of there way to insure you were satisfied with the overall experience. the service department went out of there way to insure you were satisfied with the overall experience. More
by James JTBLESSED
Employees Worked With
Jason Dale
January 27, 2020
great fair car buying experience !!! great pleasant easy buying experience !!!!!very thoughtful ! the experience car inventory selection was outstanding !! I would definitely return and t great pleasant easy buying experience !!!!!very thoughtful ! the experience car inventory selection was outstanding !! I would definitely return and tell friends and family about my experience.!! More
by dje4edmonds
Employees Worked With
Daryl Porter (DP), Greg Landry
January 25, 2020
The overall dealership is not on my top list of recommendations. I only take my car there for service if Lavar is working that day. recommendations. I only take my car there for service if Lavar is working that day. More
by MS.DJARRETT
January 25, 2020
great service everyone was friendly in spite of the cold dreary morning. i dropped my automobile off and Spencer called me when it was ready. Easy transaction. everyone was friendly in spite of the cold dreary morning. i dropped my automobile off and Spencer called me when it was ready. Easy transaction. More
by gaillmcc317
Employees Worked With
Spencer Sweat
January 24, 2020
This was my second visit here to buy a car and like before Alex and Chris Turner didn’t disappoint. Five years ago I bought a car and today I was no different. Even Scott from Detail went the extra mil before Alex and Chris Turner didn’t disappoint. Five years ago I bought a car and today I was no different. Even Scott from Detail went the extra mile to take out the pin-stripe guys made my day More
by D365
Employees Worked With
Scott from Detail, Alex Williams, Chris Turner
