Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,555 reviews
January 25, 2020
great service everyone was friendly in spite of the cold dreary morning. i dropped my automobile off and Spencer called me when it was ready. Easy transaction. everyone was friendly in spite of the cold dreary morning. i dropped my automobile off and Spencer called me when it was ready. Easy transaction. More
by gaillmcc317
Verified CustomerEmployees Worked With
Spencer Sweat
January 25, 2020
The overall dealership is not on my top list of recommendations. I only take my car there for service if Lavar is working that day. recommendations. I only take my car there for service if Lavar is working that day. More
by MS.DJARRETT
January 24, 2020
This was my second visit here to buy a car and like before Alex and Chris Turner didn’t disappoint. Five years ago I bought a car and today I was no different. Even Scott from Detail went the extra mil before Alex and Chris Turner didn’t disappoint. Five years ago I bought a car and today I was no different. Even Scott from Detail went the extra mile to take out the pin-stripe guys made my day More
by D365
Employees Worked With
Scott from Detail, Alex Williams, Chris Turner
January 23, 2020
Professional, courteous, great service! Diana was friendly, personable, and answered all my questions. She's the best! Thank you Jim Ellis Kia for getting me in and out in a timely fashion Diana was friendly, personable, and answered all my questions. She's the best! Thank you Jim Ellis Kia for getting me in and out in a timely fashion, and thank you Diana. More
by Crackerjack MT
Employees Worked With
Diana Bell
January 23, 2020
Gret Work Keep up the good work and I'll be back. The front employees that drive the cars and check the tires alignments are NOT worth your money or my money. Keep up the good work and I'll be back. The front employees that drive the cars and check the tires alignments are NOT worth your money or my money. Fix it or get read of them! More
by SILVIO.BERNARDI2
Employees Worked With
Diana Bell
January 23, 2020
Great and quick service! I was expected to get out at 2pm but they were done by 12 so I’m very grateful. They also offered me a shuttle ride if i needed one. but they were done by 12 so I’m very grateful. They also offered me a shuttle ride if i needed one. More
by ISABELLEUNGER97
Employees Worked With
Lavar Frederick
January 23, 2020
The service was excellent. They gave me a rental car because the part was on back ordered. This helped me a lot. Part came in earlier than expected. because the part was on back ordered. This helped me a lot. Part came in earlier than expected. More
by willevca
Employees Worked With
Lavar Frederick
January 23, 2020
Camilla was amazing! She answered all of the questions that i had and she was very patient with me. She remembered me from coming in a few months ago and anticipated all of My needs. Because of her i wil that i had and she was very patient with me. She remembered me from coming in a few months ago and anticipated all of My needs. Because of her i will continue to come back and get work on my car. I will also call her before hand because she made sure i had everything i needed before i left. I also asked about adding some things to my car and she got me the total price plus labor. She called around to find me the best price to fit my budget. More
by KIARAJASMINE11
Employees Worked With
Camilla
January 22, 2020
Had brakes done The guy that helped us out was more than helpful. He was patient with explaining everything. We appreciated him and will def be back for our next ser The guy that helped us out was more than helpful. He was patient with explaining everything. We appreciated him and will def be back for our next service. More
by Brancar12345
Employees Worked With
Lavar Frederick
