
Jim Ellis Kia of Kennesaw
Kennesaw, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Poor Customer Service There were several issues that came up during my last visit. Waited 3+ hours for an oil change. Was charge $70+ dollars for an oil change and Tire rot There were several issues that came up during my last visit. Waited 3+ hours for an oil change. Was charge $70+ dollars for an oil change and Tire rotation and have never paid that much in the past. The only reason I bring my car to the dealership is so to not void my warranty but when treated like this I feel deceived and taking advantage of. More
Wow - outstanding help in buying pre-owned. Larry was so nice and helped us through the process every step of the way with no pressure and a willingness to be flexible especially when we needed it that week nice and helped us through the process every step of the way with no pressure and a willingness to be flexible especially when we needed it that week. He even rode with my wife to get an inspection done (because we're just that detailed about it). Overall, just a great experience which was very refreshing and won our business after so many other dealerships just dropped the ball. We will be back! Thank you Larry! More
Hassle free. Mark my service representative was very knowledgeable and thorough. He assured my service was performed fast, but accurately. I didn’t feel pressured to have service performed In areas th knowledgeable and thorough. He assured my service was performed fast, but accurately. I didn’t feel pressured to have service performed In areas that was a safety violation. More
It's hard to speak to the dealership as a whole as I only worked with the sales agent, Greg Landry. Greg was maybe the best car sales person I have ever encountered. He was not pushy at all. He listened t worked with the sales agent, Greg Landry. Greg was maybe the best car sales person I have ever encountered. He was not pushy at all. He listened to my needs and did his best to get the car I wanted down to the price I wanted. Sadly, that didn't happen...such is the nature of car buying! Because of my dealings with Greg, I would consider Jim Ellis Kia when I am in the market for another car. More
The service department is great! I would highly recommend the service department. They care about the customer and try hard to accommodate you while you wait. the service department. They care about the customer and try hard to accommodate you while you wait. More
Excellent service. All staff were courteous and helpful, and went above and beyond to make sure we were comfortable during our wait and informed on the time it would take. There was no pressure to fix other and went above and beyond to make sure we were comfortable during our wait and informed on the time it would take. There was no pressure to fix other problems or try to sell us other services. Lavar was awesome! Thanks for all the help! More
Well, my daughter was visiting from out of state and I sent her to have the oil changed and to look at the AC system (not working). Oil change was perform good and timely. AC needed several hours to fix sent her to have the oil changed and to look at the AC system (not working). Oil change was perform good and timely. AC needed several hours to fix. Have to go back. She said the place was top-notch. More
Excellent experience from start to finish. Greg L, went above and beyond to meet our needs. He was knowledgeable, professional and provided outstanding service! We highly recommend him and will definitel above and beyond to meet our needs. He was knowledgeable, professional and provided outstanding service! We highly recommend him and will definitely be back when we are ready to replace our next vehicle. More
Awesome to have a service about quickness and accuracy.I Awesome to have a service about quickness and accuracy. I didn't have So Mich time to fix it up even Saturday. I will also have some benefits. Awesome to have a service about quickness and accuracy. I didn't have So Mich time to fix it up even Saturday. I will also have some benefits. More