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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,555 reviews
January 19, 2020
Excellent experience Mr. Greg Landry met us at the door, we did not have a scheduled visit, and worked with us from beginning to end. He listened to what we wanted in a ve Mr. Greg Landry met us at the door, we did not have a scheduled visit, and worked with us from beginning to end. He listened to what we wanted in a vehicle, and was very professional and efficient. He made purchasing our very first new Kia very pleasant. I highly recommend him and Jim Ellis Kia of Kennesaw. More
by ahchadwick
Employees Worked With
Chris Turner, Greg Landry
January 17, 2020
Standard Overpriced Oil Change Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more th Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more than doubled. The price for oil and filter with no other service was $57. No that was not synthetic oil. I loved Cobb County Kia and the dealer service price was $30. Cannot continue with service at Jim Ellis. More
by CALELANGFORD
Verified CustomerEmployees Worked With
Diana Bell
January 17, 2020
Excellent Service As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! More
by peach2go
Employees Worked With
Diana Bell
January 16, 2020
My experience here has been great, ms Bell's personality and knowledge really make you feel comfortable in the service you get from this company also the service personnel and knowledge really make you feel comfortable in the service you get from this company also the service personnel More
by Kia*one
Employees Worked With
Diana Bell
January 16, 2020
Lack of follow up on initial car purchase and poor overview of car features. This is my 3rd Soul purchased at this location and I thought the service would be better. overview of car features. This is my 3rd Soul purchased at this location and I thought the service would be better. More
by BETH.HENDRICKSON47
January 16, 2020
Everyone was helpful and kind Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. More
by ANDYPERRY
Employees Worked With
Lavar Frederick
January 16, 2020
Have had a great service yesterday and pleased with the friendly people and the facilities clean and discreet. Looking forward to having many more services done friendly people and the facilities clean and discreet. Looking forward to having many more services done More
by arice821
Employees Worked With
Diana Bell, Jason Dale
January 16, 2020
Excellent Service Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. More
by D2PREYNOLDS
Employees Worked With
Diana Bell, Jason Dale
January 16, 2020
I was so pleased with my purchase of my 2019 Kia Stinger, that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly u that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly understands customer service More
by gonzo3298
Employees Worked With
Other Employees :
Lavar Frederick is in Service now, not sales. However he sold me my Stinger and is now in the Service Department. He is excellent in both positions. I will continue with service at Kia Kennesaw because they all do a great job. Especially Lavar Frederick, Lavar Frederick, Chris Turner, Diana Bell, Amber Turner, Erika Gregory, Lina Vallejo
January 15, 2020
Great customer satisfaction and met all of my expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided More
by SCOTTYE0
Employees Worked With
Lavar Frederick, Jason Dale, Mike Boyd
