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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,558 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,558 reviews
January 13, 2020
Camille was awesome! She was very thorough from start to finish. She didn’t try to sell me more services with I greatly appreciated. The video text of the problem was cherry on top of this great service. Th finish. She didn’t try to sell me more services with I greatly appreciated. The video text of the problem was cherry on top of this great service. Thank you!! More
by blueeyem
Verified CustomerEmployees Worked With
Camille Williams
January 13, 2020
had oil change new brakes Mark was very good to work with. help me save some $$ on work done He was very thorough from start to finish. Courtesy shuttle was great too Mark was very good to work with. help me save some $$ on work done He was very thorough from start to finish. Courtesy shuttle was great too More
by TKGDBOW
Employees Worked With
Mark
January 12, 2020
Wonderful service department they really took care of me. They washed my car and vacuum it. Diana met me instantly and made sure I had a ride to work. They washed my car and vacuum it. Diana met me instantly and made sure I had a ride to work. More
by Diane.mill3
Employees Worked With
Diana Bell
January 11, 2020
Jim Ellis KIA Working with Jim Ellis KIA and the KIA Corporation to get my problems resolved wasn't as bad as I thought! First class customer service. Working with Jim Ellis KIA and the KIA Corporation to get my problems resolved wasn't as bad as I thought! First class customer service. More
by LINDAJARBOE4
Employees Worked With
LaMar, Jason Dale
January 10, 2020
Very Pleased! Very pleased getting in for an impromptu, yet overdue service visit; Cford got me scheduled within 30 mins of arriving. Thank you for the prompt servi Very pleased getting in for an impromptu, yet overdue service visit; Cford got me scheduled within 30 mins of arriving. Thank you for the prompt service within your location by everyone! More
by ASOUTHERNBELLI2
Employees Worked With
Chris Ford
January 09, 2020
Jim Ellis Kia Satisfied with previous sales (February 2019) and more recently the first service (free oil change) at 5000 miles. First new car in 13 years, and I lo Satisfied with previous sales (February 2019) and more recently the first service (free oil change) at 5000 miles. First new car in 13 years, and I love all the technology. More
by lak56
Employees Worked With
Mark Lewis, Zakaria Benabdesselam
January 09, 2020
Problem not fixed first time. Had problem again 1 week later Returned car after saying they fixed problem. 1 week later had same problem and had to have car towed it because of Electronic Power Steering problem Returned car after saying they fixed problem. 1 week later had same problem and had to have car towed it because of Electronic Power Steering problem and was not drivable. Trying to get an answer to the service desk was hard to get. They transferred me at which time no one answered at the number I was transferred to. Tried calling back to service desk and no one answered. More
by marykim42
Employees Worked With
Spencer
January 08, 2020
Low pressure sales, friendly salesman (Larry specifically), incredible warranty. I’m very happy I bought my New Kia Sedona there. love all the options. I would highly recommend them. specifically), incredible warranty. I’m very happy I bought my New Kia Sedona there. love all the options. I would highly recommend them. More
by JEFFREY.COWAN
Employees Worked With
Chris Turner, Larry Whorley, Chris Kwon
January 08, 2020
Speedy greeting. Wasn’t overly pushy about recommended service. Wait was not too long for the services. Enjoyed some coffee and worked remote. Would be nice to have some blinds that pull down to block service. Wait was not too long for the services. Enjoyed some coffee and worked remote. Would be nice to have some blinds that pull down to block the sun by the tables. More
by BRADTCULBRETH
Employees Worked With
Spencer
January 04, 2020
Good Service Great customer service overall. I did not encounter any bad experience during my last visit. Diana did connect to the customer and does her job well. Great customer service overall. I did not encounter any bad experience during my last visit. Diana did connect to the customer and does her job well. Keep up the good work. More
by ALLUCKI7
Employees Worked With
Diana Bell
