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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,612 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,612 reviews
January 31, 2020
Very helpful and answered all questions. Work was performed as promised. Gave great inspite to the surrounding areas for food and things to do while we waited for vehicle. performed as promised. Gave great inspite to the surrounding areas for food and things to do while we waited for vehicle. More
by SHELIA
Verified CustomerEmployees Worked With
Lavar Frederick
January 31, 2020
Great Diana is always great and quick to help you out and get you back on the road when dropping off and picking up. She gets me in when I wait till the la Diana is always great and quick to help you out and get you back on the road when dropping off and picking up. She gets me in when I wait till the last minute More
by MICHELE.WALDROP
Employees Worked With
Diana Bell
January 30, 2020
Mark Lewis is awesome! Best service experience ever. Hope to have him again on my service. Mark made the visit very easy and comfortable 👍😊 👌 Thank you! Hope to have him again on my service. Mark made the visit very easy and comfortable 👍😊 👌 Thank you! More
by MDEJARNETTE
Employees Worked With
Mark Lewis
January 29, 2020
I had an outstanding visit. My concerns for my vehicle were taken care of in a timely, efficient manner. The staff was courteous and professional. were taken care of in a timely, efficient manner. The staff was courteous and professional. More
by RUSSLZU
Employees Worked With
Jason Dale
January 29, 2020
Great Dealership We have a great experience every time we take my car to Jim Ellis Kia. The minute I pull my car into the service center, I am met with a friendly ser We have a great experience every time we take my car to Jim Ellis Kia. The minute I pull my car into the service center, I am met with a friendly service person. We like to use the same service person each time we take my car in for service, and the minute we walk in, Diana is greeting us with a smile and ready to take care of our needs. She makes us feel "important." She knows her stuff!!! We love coming to Jim Ellis Kia. More
by mammym7
Employees Worked With
Diana Bell, Jason Dale, Chris Ford
January 29, 2020
Great experience! Tracy McFadden was great and very helpful, as well as the rest of the staff! Would definitely recommend to friends. Was a quick process. helpful, as well as the rest of the staff! Would definitely recommend to friends. Was a quick process. More
by Happy Customer
January 28, 2020
Great service. Mark was able to fix a part still under dealer warranty, which was great. Five Stars!! Car also washed and vacuumed was nice bonus. dealer warranty, which was great. Five Stars!! Car also washed and vacuumed was nice bonus. More
by MWALLACE.AWW
Employees Worked With
Mark Lewis?
January 28, 2020
Sitting here at Kia of Chattanooga because this dealership didn’t give us 2 key fobs and now after waiting to get it mailed to us having to pay this Kia $75. Not good with we should have gotten 2 w dealership didn’t give us 2 key fobs and now after waiting to get it mailed to us having to pay this Kia $75. Not good with we should have gotten 2 with the purchase as promised and not had to pay for programming! More
by rhondaspencer2004
Employees Worked With
Erica super nice each time on phone!, Chris Turner, Chris Kwon, Curtis Wilson
January 28, 2020
Service makes me smile I have been to the other Kia on Cobb Parkway and the service was not at all what I was looking for. Jim Ellis provides real Customer Service which is I have been to the other Kia on Cobb Parkway and the service was not at all what I was looking for. Jim Ellis provides real Customer Service which is hard to find anywhere these days! More
by BAZANTA
Employees Worked With
Mark Smith
January 28, 2020
Diana was amazing:) Diana was very helpful! She was kind and kept me updated. She knew I needed a ride back to the dealership and made sure to call me a lyft. The lyft dr Diana was very helpful! She was kind and kept me updated. She knew I needed a ride back to the dealership and made sure to call me a lyft. The lyft driver was also amazing. More
by AMY.FARLEY
Employees Worked With
Diana Bell
