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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,647 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,648 reviews
February 13, 2020
I always bring my Kia Rio to be serviced at this dealer because Diana is wonderful and I feel like I can trust their work more than some random shop. because Diana is wonderful and I feel like I can trust their work more than some random shop. More
by MICHELLE.BROUN
Verified CustomerEmployees Worked With
Diana Bell
February 13, 2020
Great service and work! I bought my 2016 Sportage here and have brought it here for service ever since! I really trust them and Diana is wonderful to work with!! I never feel I bought my 2016 Sportage here and have brought it here for service ever since! I really trust them and Diana is wonderful to work with!! I never feel rushed or pressured into decisions. The waiting area is awesome too! More
by ITSALLGOODAJB
Employees Worked With
Diana Bell
February 13, 2020
Great service. Definitely will be back to have my car serviced. Everyone there was friendly and professional. My car was done in just a few hours. serviced. Everyone there was friendly and professional. My car was done in just a few hours. More
by CDEZ584
Employees Worked With
Jason Dale
February 12, 2020
Always enjoy seeing Diane, she gives each customer her individual attention while checking in and updates periodically till you are ready to go. Nice that dealership offers free internet connect, drinks a individual attention while checking in and updates periodically till you are ready to go. Nice that dealership offers free internet connect, drinks and snacks while you wait. More
by GREGCOMPTON
Employees Worked With
Diana Bell
February 12, 2020
Lavar is amazing...been here for years would not consider going anywhere else. They are attentive and don’t sell you on the “snake oil” services most service departmentS try going anywhere else. They are attentive and don’t sell you on the “snake oil” services most service departmentS try More
by DEAFANCHER
Employees Worked With
Chris Ford
February 11, 2020
Great service I received great customer service from Service Advisor Spencer Sweat. The service was fast and I was properly updated on the status of the repairs. I received great customer service from Service Advisor Spencer Sweat. The service was fast and I was properly updated on the status of the repairs. More
by chandlersweat
Employees Worked With
Spencer Sweat
February 11, 2020
Mark was fabulous and very understanding. I could not afford the service needed and he was understanding and not pushy at all. It was the most refreshing experience ever! afford the service needed and he was understanding and not pushy at all. It was the most refreshing experience ever! More
by lewismove2015
Employees Worked With
Mark Lewis
February 11, 2020
Some members of staff were not professional, they are very cunning and pretend very well, but spend time there and you will notice they s lot of fake very cunning and pretend very well, but spend time there and you will notice they s lot of fake More
by MODIFIEDPCS@HOTMAIL.COM
February 11, 2020
We were greeted within 2minutes of arrival and the Staff were friendly and very attentive to our needs and concerns that we had about our vehicle. were friendly and very attentive to our needs and concerns that we had about our vehicle. More
by NATASHA2020
Employees Worked With
Jason Dale
February 11, 2020
FAST, FRIENDLY AND PROFESSIONAL Took my car in for scheduled maintenance. Mark kept me apprised of progress and suggested items to keep my car running it's best, along with up front Took my car in for scheduled maintenance. Mark kept me apprised of progress and suggested items to keep my car running it's best, along with up front and honest pricing. All work was completed in record time. Very impressed. Thank you! More
by epcotander
Employees Worked With
MARK IN SERVICE
