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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,559 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,559 reviews

December 28, 2019

Great experience start to finish My Experience was great from the time I arrived to the time I sat with finance manager to drive away. Very efficient and I appreciated the speed of t More

by SBASCH1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, James Wind, Chris Turner, Chris Kwon
Dec 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 27, 2019

Very pleasant visit with outstanding service from Diana My experience at Jim Ellis Kia of Kennesaw was very positive and pleasant experience. Diana made sure that my repairs were taken care of in a timely More

by KIRAMWAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

December 26, 2019

Great buying experience! Very happy with my experience at Jim Ellis Of Kennesaw. James was with me through every step of the process and was very helpful. I couldn't be happi More

by DANIELLE3937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wind, Chris Turner, Chris Kwon
Dec 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Danielle3937, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Kia of Kennesaw. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 26, 2019

Good experience - very satisfied We've had good experiences at this location. This was the first time in our service visits that the wait was going to be about 2 hours (right before More

by MARSHAINLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis, Service Advisor
Dec 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 24, 2019

Awesome. They took a very good care of the car ,recommended what it needed. They also care about their clients. Bilingual and friendly staff. Clean place. More

by Ricorico8847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis, Tania Aguirre.
Dec 26, 2019 -

Jim Ellis Kia of Kennesaw responded

Ricorico8847, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 23, 2019

Great service, friendly personnel, willing to help you My experience with, Mike Floyd, Chris Ford, and especially Diana Bell could not be better. Very professional, great service, and a willingness to help More

by MTIMS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Chris Ford
Dec 26, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

December 22, 2019

Great Very professional, great service and good work. Very personal, offered water, snacks, had magazines to read and tv while waiting. Even washed my car a More

by RICKACOUNTRYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 23, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 21, 2019

Great experience Always great service experience and friendly people. Quick and accurate service. I know my car will be serviced correctly. I have had 3 Kia's all pu More

by TYRA.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 23, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

December 20, 2019

Great I love the staff. Great and very friendly. Best dealership ever. Definitely would recommend the entire service team. Exceptional customer service. I l More

by CREAMERKYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale
Dec 23, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

December 19, 2019

Friendly Staff I took my vehicle into Jim Ellis Kia of Kennesaw for the 30K mile maintenance package. I was told 4 hours would probably be the time it would take. Th More

by C31SNELLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer , Jason Dale
Dec 19, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

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