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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,612 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,612 reviews

January 23, 2020

I got my vehicle serviced at this location twice and the staff have always be welcoming and the service dept is one of the best! More

by S_BACKMON
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jan 24, 2020 -

Jim Ellis Kia of Kennesaw responded

S, thank you for writing this fantastic review and giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2020

Gret Work Keep up the good work and I'll be back. The front employees that drive the cars and check the tires alignments are NOT worth your money or my money. More

by SILVIO.BERNARDI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jan 24, 2020 -

Jim Ellis Kia of Kennesaw responded

Silvio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

January 23, 2020

Camilla was amazing! She answered all of the questions that i had and she was very patient with me. She remembered me from coming in a few months ago and anticipated all of My needs. Because of her i wil More

by KIARAJASMINE11
Recommend Dealer
Yes
Employees Worked With
Camilla
Jan 27, 2020 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

January 23, 2020

Professional, courteous, great service! Diana was friendly, personable, and answered all my questions. She's the best! Thank you Jim Ellis Kia for getting me in and out in a timely fashion More

by Crackerjack MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jan 27, 2020 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating and wonderful comments! We appreciate your business! Take care!

January 23, 2020

Great and quick service! I was expected to get out at 2pm but they were done by 12 so I’m very grateful. They also offered me a shuttle ride if i needed one. More

by ISABELLEUNGER97
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jan 27, 2020 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 23, 2020

The service was excellent. They gave me a rental car because the part was on back ordered. This helped me a lot. Part came in earlier than expected. More

by willevca
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jan 27, 2020 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

January 22, 2020

Too much hold the customer there I am not ready to review at this time due to I just made a purchase and so far I would have to say this dealership loves new (new ) customers. I am s More

by ALBERTATKINSON
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina
Jan 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you again for taking the time to let us know how we did. We will work diligently to keep you up to date and resolve any issues you may need to overcome in the future. We hope you have a great day!

January 22, 2020

Transmission Fluid Exchange Set up an appointment for 2pm on a Saturday and arrived several minutes early. Lavar was busy with another customer, but greeted me and said he would More

by DAVID G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jan 24, 2020 -

Jim Ellis Kia of Kennesaw responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Kia of Kennesaw!

January 22, 2020

Had brakes done The guy that helped us out was more than helpful. He was patient with explaining everything. We appreciated him and will def be back for our next ser More

by Brancar12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jan 22, 2020 -

Jim Ellis Kia of Kennesaw responded

Brancar12345, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

January 21, 2020

The service team is always pleasant. They greet you promptly when you come in. And they ensure you are comfortable during your stay if you are not dropping your vehicle off. They also keep you informed More

by TAMMY.LEEKS
Recommend Dealer
Yes
Employees Worked With
Mark in Service, Jason Dale
Jan 22, 2020 -

Jim Ellis Kia of Kennesaw responded

Tammy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

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