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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,610 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,610 reviews
January 20, 2020
Whole experience was great! I was able to schedule a next day appointment. I chose to wait on my vehicle and the waiting area was comfortable and accommodating. day appointment. I chose to wait on my vehicle and the waiting area was comfortable and accommodating. More
by JESSICA L.
Verified CustomerEmployees Worked With
Camille Williams
January 20, 2020
Great service, I was a walk in and was seen right away. I was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! More
by DANARSTASSEN
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Chris Ford
January 20, 2020
Service Department Diana is who I enjoy coming too since I have been coming in for maintence. She is professional, personable, and a very sincere emplyee. I wouldrecom Diana is who I enjoy coming too since I have been coming in for maintence. She is professional, personable, and a very sincere emplyee. I wouldrecommend her to anyone, More
by TDTJDAVIS5
Employees Worked With
Diana Bell
January 20, 2020
I would like to thank everyone there at Jim Ellis Kia for their kindness and prompt service thank you for the fresh coffee snack and cookies while we wait their kindness and prompt service thank you for the fresh coffee snack and cookies while we wait More
by dannyhillebrandt6
Employees Worked With
Zakaria Benabdesselam, Diana Bell, Mike Boyd, Chris Ford
January 19, 2020
Excellent experience Mr. Greg Landry met us at the door, we did not have a scheduled visit, and worked with us from beginning to end. He listened to what we wanted in a ve Mr. Greg Landry met us at the door, we did not have a scheduled visit, and worked with us from beginning to end. He listened to what we wanted in a vehicle, and was very professional and efficient. He made purchasing our very first new Kia very pleasant. I highly recommend him and Jim Ellis Kia of Kennesaw. More
by ahchadwick
Employees Worked With
Chris Turner, Greg Landry
January 17, 2020
Excellent Service As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! More
by peach2go
Employees Worked With
Diana Bell
January 17, 2020
Standard Overpriced Oil Change Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more th Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more than doubled. The price for oil and filter with no other service was $57. No that was not synthetic oil. I loved Cobb County Kia and the dealer service price was $30. Cannot continue with service at Jim Ellis. More
by CALELANGFORD
Employees Worked With
Diana Bell
January 16, 2020
My experience here has been great, ms Bell's personality and knowledge really make you feel comfortable in the service you get from this company also the service personnel and knowledge really make you feel comfortable in the service you get from this company also the service personnel More
by Kia*one
Employees Worked With
Diana Bell
January 16, 2020
I was so pleased with my purchase of my 2019 Kia Stinger, that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly u that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly understands customer service More
by gonzo3298
Employees Worked With
Lavar Frederick is in Service now, not sales. However he sold me my Stinger and is now in the Service Department. He is excellent in both positions. I will continue with service at Kia Kennesaw because they all do a great job. Especially Lavar Frederick, Lavar Frederick, Chris Turner, Diana Bell, Zeljka (Zee) Caradine, Amber Turner, Erika Gregory, Lina Vallejo
