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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,555 reviews

December 12, 2019

The communication from the beginning was exceptionally The communication from the beginning was exceptionally informative and helpful from the sales rep on the phone line to the sales personnel in person More

by Rodneysthe1
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams, David Grevious
Dec 13, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

December 11, 2019

I enjoyed the experience and Professionalism! They did a great job of attending to my needs. I was addressed in a timely manner and they all were very knowledgeable team members. More

by FMORRIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale, Magdaline Simervil
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Fmorriso, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 11, 2019

Cammile Williams is so professional, understanding, caring and goes that extra mile. She deserves a big promotion and Raise. I would come back for service. More

by dbwaterssr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cammile Williams
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Dbwaterssr, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 11, 2019

Service on my vehicle Because when I come there they are real nice and try to fix any problems that I haveiif anything is wrong they tell me and then fix the problem More

by LINDA1552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Linda1552, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 11, 2019

Worth the slightly extra money Excellent service in 4 years. Except for new tires, this is the only place I’ve been to have service done to my 2013 Optima (bought used). Oil changes More

by SHANEMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale, Chris Ford
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Shanemcd, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 10, 2019

Amazing this visit was my best ever. I appreciate the new changes you have made. Warm welcoming people in service, I love the laughter. Its refreshing when you can tell people love their More

by Krivers902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 10, 2019

Car purchase Tracy was excellent, and we got a new car for an excellent price. I would definitely recommend Jim Elllis Kia to anyone searching for a car More

by DJGUTHRIE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy McFadden
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 10, 2019

Wait time was extremely long Waited for 40 minutes to be initially seen even though I had and appointment. I expected to simply drop off my car and return after service was comple More

by g0sh3a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unsure
Dec 30, 2019 -

Jim Ellis Kia of Kennesaw responded

G0sh3a, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We have been working diligently to improve upon our efficiency and overall processes. We apologize for any inconvenience you may have experience while waiting to be seen. I would like to discuss your visit further. Please give me a call at your convenience. Amber Turner Customer Advocate 770 362 1261

December 09, 2019

7,500 mile service Lavar was knowledgeable and a pleasure to work with. Fast and efficient. If you need service on your Telluride In Cobb County, go see Lavar. More

by dball18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Tracy McFadden
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Dball18, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 09, 2019

Great Customer Service! My Jim Ellis experience was with Camille as my service writer. She is very thorough and kept me update with the progress of my vehicle repairs! More

by bmiller.masondev
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camille
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Bmiller, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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