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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,567 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,567 reviews

December 09, 2019

7,500 mile service Lavar was knowledgeable and a pleasure to work with. Fast and efficient. If you need service on your Telluride In Cobb County, go see Lavar. More

by dball18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Tracy McFadden
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Dball18, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 09, 2019

Great Customer Service! My Jim Ellis experience was with Camille as my service writer. She is very thorough and kept me update with the progress of my vehicle repairs! More

by bmiller.masondev
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camille
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Bmiller, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2019

Some services were not rendered. I had a tire going flat prior to getting the car serviced. It was on the front driver side. I asked the dealership to check it when I brought it in fo More

by Robert G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NONE
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

We regret your tire rotation was missed, and we have implemented a new step in our processes to alleviate this type of oversight. Please give us an opportunity to make it up to you by coming back to us for your next service and your oil change and tire rotation will be no charge to you. Thank you for your business, and again we regret not being able to meet all of your service needs when you were here. If there is anything I can do to help, please do not hesitate to reach out. Amber Turner 770 362 1261

December 09, 2019

Trim Replacement The repair was completed in a timely manner and all check up were reported with no additional work needed. Chris Ford was very helpful in getting the More

by SPINDOG955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Spindog955, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 09, 2019

Best Service yet Been to a lot of dealership's service centers and my first visit already beats them all. Hope the rest are just as good from this point on. More

by drake6398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Drake6398, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 07, 2019

Quick and easy I arrived at Jim Ellis Kia after 2pm on T 11/26, just before Thanksgiving. I was not set on purchasing a car, but was exploring the Kia Stinger. I t More

by sjhewitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kwon, new car manager, Zakaria Benabdesselam, Chris Turner
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 07, 2019

Pleasant Everyone is very nice. I’m always accommodated for however long the wait is. I have WiFi availability while I wait, refreshments while I wait and some More

by KATHY.ROPER1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Kathy! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 06, 2019

Oil change + Easy to schedule, check-in and out. Received coupons for discounted service which were easy to use. A car wash was included for no charge. More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
December 06, 2019

Alex sold us a new minivan this week. He was knowledgeable, patient, and polite. He made our car buying experience easy and enjoyable. I would definitely recommend Alex to any looking to buy a c More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Alex Williams
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Natalie, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw!

December 06, 2019

excellent Enjoy coming to Kia where Lavar & Diana took great care of us! It is always a pleasure to bring my car to a place where they make you feel taken care More

by JOHN_DAVID
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

John, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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