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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,605 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,605 reviews
December 18, 2019
Quality service and quality people Jason Dale at Jim Ellis Kia of kennesaw is phenomenal. He was attentive to all my questions, calls and requests and went above and beyond to get my ca Jason Dale at Jim Ellis Kia of kennesaw is phenomenal. He was attentive to all my questions, calls and requests and went above and beyond to get my car back to me by the time I requested it. I have had great experiences at this dealership every time I have come and will continue to return. More
by SarahKatheryne
Verified CustomerEmployees Worked With
Jason Dale
December 18, 2019
Service rep The service representative Camille did an exceptional job. She kept me inform. Any issues I had, she found a way to resolve them. Also the manager mad The service representative Camille did an exceptional job. She kept me inform. Any issues I had, she found a way to resolve them. Also the manager mad sure that I was satisfied as well. More
by JAVONNERICKS
Employees Worked With
December 18, 2019
Always a great experience the dealership is a part of my vil I've owned a Kia ever since 2000 and I have been very pleased with them great deals and service from all departments. Come try a serinto one of the t I've owned a Kia ever since 2000 and I have been very pleased with them great deals and service from all departments. Come try a serinto one of the top suv atound I recommend them highly More
by vernell_miller
Employees Worked With
Lavar Frederick
December 17, 2019
Engine problems My engine went out on my 2013 Sportage. The warranty completely covered the repair. I had an issue with it the other day and took it back to Kia the My engine went out on my 2013 Sportage. The warranty completely covered the repair. I had an issue with it the other day and took it back to Kia they were able to repair it and they provided me with a rental car. I was very pleased with their service. More
by CHCSJONES
Employees Worked With
Jason Dale
December 16, 2019
Great service. I had to wait 40mins to get car wash & vacuum I had a oil change and inspect in done. The only thing I did not like.is that I had to wait 40mins to get my car vacuumed & washed. I had a oil change and inspect in done. The only thing I did not like.is that I had to wait 40mins to get my car vacuumed & washed. More
by MICHRB59
Employees Worked With
Diana Bell, Jason Dale
December 16, 2019
Great service Went in for an oil change and got me out quickly. The Jason Dale was extremely polite and professional. Give the man a promotion! A personality like t Went in for an oil change and got me out quickly. The Jason Dale was extremely polite and professional. Give the man a promotion! A personality like that needs to be emulated though management. I wish my Aston Martin advisors can act like Jason! More
by TEDDY_LEE2000
Employees Worked With
Jason Dale
December 13, 2019
Service takes too long If you have anything else planned for your day I would not go to this location. I spent 5 hours here on a Wednesday. I was told I lived too far for th If you have anything else planned for your day I would not go to this location. I spent 5 hours here on a Wednesday. I was told I lived too far for the courtesy shuttle and I live in Powder Springs. A lady waiting with me was waiting for hours thinking her car was being serviced and they had not even started. This place needs new management. I will not be back. More
by cherrelle.monet
Employees Worked With
Lavar Frederick
December 13, 2019
Quick & Easy Jason was very easy to work and made things quick for me. Drop off was easy and fast, as was the pick up. He kept me updated on my car repairs and Jason was very easy to work and made things quick for me. Drop off was easy and fast, as was the pick up. He kept me updated on my car repairs and any necessary items that were needed. More
by Melissa B.
Employees Worked With
Jason Dale
December 12, 2019
Standard service appointment Able to get early appointment. Mark met me as soon as I pulled in. Set up my service order mentioned the amenities Service was done promptly and neatl Able to get early appointment. Mark met me as soon as I pulled in. Set up my service order mentioned the amenities Service was done promptly and neatly More
by ripple25
Employees Worked With
Mark Lewis
