Jim Ellis Kia of Kennesaw

The communication from the beginning was exceptionally The communication from the beginning was exceptionally informative and helpful from the sales rep on the phone line to the sales personnel in person The communication from the beginning was exceptionally informative and helpful from the sales rep on the phone line to the sales personnel in person it was smooth flowing full of detail but yet done in a timely fashion Alex was excellent and full of knowledge it was a wonderful experience and I THANK The whole Jim Ellis family More

Worth the slightly extra money Excellent service in 4 years. Except for new tires, this is the only place I’ve been to have service done to my 2013 Optima (bought used). Oil changes Excellent service in 4 years. Except for new tires, this is the only place I’ve been to have service done to my 2013 Optima (bought used). Oil changes Prices are competitive to that of quick lube shops, and they bend over backwards to make sure you have a good experience—unlike experience I’ve had at quick lube shops. I’ve never had a major issue with the car, and I think it’s because they do thorough inspections. More

Service on my vehicle Because when I come there they are real nice and try to fix any problems that I haveiif anything is wrong they tell me and then fix the problem Because when I come there they are real nice and try to fix any problems that I haveiif anything is wrong they tell me and then fix the problem More

I enjoyed the experience and Professionalism! They did a great job of attending to my needs. I was addressed in a timely manner and they all were very knowledgeable team members. They did a great job of attending to my needs. I was addressed in a timely manner and they all were very knowledgeable team members. More

Cammile Williams is so professional, understanding, caring and goes that extra mile. She deserves a big promotion and Raise. I would come back for service. is so professional, understanding, caring and goes that extra mile. She deserves a big promotion and Raise. I would come back for service. More

Car purchase Tracy was excellent, and we got a new car for an excellent price. I would definitely recommend Jim Elllis Kia to anyone searching for a car Tracy was excellent, and we got a new car for an excellent price. I would definitely recommend Jim Elllis Kia to anyone searching for a car More

Amazing this visit was my best ever. I appreciate the new changes you have made. Warm welcoming people in service, I love the laughter. Its refreshing when you can tell people love their I appreciate the new changes you have made. Warm welcoming people in service, I love the laughter. Its refreshing when you can tell people love their job. The atmosphere is completely different than ALL my previous visits. Thank you for what you are doing the welcomed changes. "We notice". More

Wait time was extremely long Waited for 40 minutes to be initially seen even though I had and appointment. I expected to simply drop off my car and return after service was comple Waited for 40 minutes to be initially seen even though I had and appointment. I expected to simply drop off my car and return after service was complete. More

Some services were not rendered. I had a tire going flat prior to getting the car serviced. It was on the front driver side. I asked the dealership to check it when I brought it in fo I had a tire going flat prior to getting the car serviced. It was on the front driver side. I asked the dealership to check it when I brought it in for scheduled service. Tire inspection and rotation were listed on the service items. The next morning, the same tire went flat. I took it to Firestone and they found a nail in the tire. This was proof that they didn't actually rotate the tires. More

Trim Replacement The repair was completed in a timely manner and all check up were reported with no additional work needed. Chris Ford was very helpful in getting the The repair was completed in a timely manner and all check up were reported with no additional work needed. Chris Ford was very helpful in getting the service visit done efficiently. More