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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,605 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,605 reviews

December 09, 2019

Best Service yet Been to a lot of dealership's service centers and my first visit already beats them all. Hope the rest are just as good from this point on. More

by drake6398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Drake6398, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 09, 2019

7,500 mile service Lavar was knowledgeable and a pleasure to work with. Fast and efficient. If you need service on your Telluride In Cobb County, go see Lavar. More

by dball18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Tracy McFadden
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Dball18, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 09, 2019

Great Customer Service! My Jim Ellis experience was with Camille as my service writer. She is very thorough and kept me update with the progress of my vehicle repairs! More

by bmiller.masondev
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camille
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Bmiller, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 07, 2019

Quick and easy I arrived at Jim Ellis Kia after 2pm on T 11/26, just before Thanksgiving. I was not set on purchasing a car, but was exploring the Kia Stinger. I t More

by sjhewitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kwon, new car manager, Zakaria Benabdesselam, Chris Turner
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 07, 2019

Pleasant Everyone is very nice. I’m always accommodated for however long the wait is. I have WiFi availability while I wait, refreshments while I wait and some More

by KATHY.ROPER1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Kathy! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 06, 2019

Alex sold us a new minivan this week. He was knowledgeable, patient, and polite. He made our car buying experience easy and enjoyable. I would definitely recommend Alex to any looking to buy a c More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Alex Williams
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Natalie, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw!

December 06, 2019

It was very good. Excellent...and efficient....just what I would expect. Diana was very helpful. Your service department has definitely improved since Jim Ellis took More

by TIMICKMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 06, 2019

excellent Enjoy coming to Kia where Lavar & Diana took great care of us! It is always a pleasure to bring my car to a place where they make you feel taken care More

by JOHN_DAVID
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Dec 09, 2019 -

Jim Ellis Kia of Kennesaw responded

John, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 06, 2019

Oil change + Easy to schedule, check-in and out. Received coupons for discounted service which were easy to use. A car wash was included for no charge. More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
December 05, 2019

Great service! They made the experience easy and treated me right. James was very easy to work with and helped me to get a vehicle that worked for my needs. More

by rodney.j.kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wind
Dec 06, 2019 -

Jim Ellis Kia of Kennesaw responded

Rodney, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to see you soon!

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