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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,562 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,562 reviews

November 06, 2019

The experience was pleasant, seamless, and quick Alex Williams was excellent!!! He obtain much of the information before I got to the lot. He was concern of my first visit, as IT was raining.my car w More

by LAVONEFOX69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams
Nov 06, 2019 -

Jim Ellis Kia of Kennesaw responded

Lavone Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

November 06, 2019

Phenomenal Day @ Jim Ellis Kia of Kennesaw I have given a rating of five stars because everything was made easy purchasing a car at Jim Ellis Kia of Kennesaw. Thanks Zack/ Staff. More

by Very blessed V breezy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zakaria Benabdesselam, David Grevious
Nov 08, 2019 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 05, 2019

Service Jason Dale was great to work with. Dealership provided nice waiting areas, coffee,water and snacks. Service work was done in a reasonable time fram More

by dplapisu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 06, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Dplapisu! Thanks again for your business! Take care!

November 05, 2019

Thank you! Thank you KIA team, specially Jason Dale. You are always able to fix any problem with my Kia Sportage. Happy to have you all at out KIA location. More

by Maryellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 06, 2019 -

Jim Ellis Kia of Kennesaw responded

Mary, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 05, 2019

Rear Brake Service Overall, good service. Service center was very busy for a Monday afternoon. Longer wait than normal to replace a rear brake light. Good Customer Servi More

by RECEROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 06, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 04, 2019

Friendly fast service Great staff and timely processing of my 15,000 miles service! Keep it up ! The dealer is clean too with enough space to roam around. More

by CUELLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Cuellm, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 04, 2019

Car Service Customer Service Reps are outstanding! They constantly keep you updated with the status of your car. They make sure you are comfortable duri More

by TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks, Th! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 03, 2019

Jim Ellis Kia of Kennesaw Outstanding service. Camille (Service Advisor) went above and beyond to insure my car (Stinger) was properly serviced and she has great customer s More

by RCGVLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Rcgvls, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

November 02, 2019

Where do I begin this service center just amazed me. I had a little bit of a problem with my warranty and a little bit of confusion on how it worked and Mr. Chris for came out and helped me and got me to More

by Epink
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Epink, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 02, 2019

Excellent service Came in for an oil change, replacing one headlight and replacing of a belt. Everything went smoothly, and I was in and out in under three hours. More

by NICKHOLLANDER23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Nickhollander23, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

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