Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,562 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,562 reviews

November 01, 2019

Service Brought my car in for scheduled service; Oil change, tire rotation, battery inspection, etc. Had a appointment and all went very smoothly. Enjoyed c More

by GLWILBER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad we could make your experience with us a positive one. Thanks again for your business! Take care!

November 01, 2019

Great experience Great service kept me updated and my service advisor was really good. He made sure I was ok and kept me updated on the progress. Very good employee More

by LARRYMADDOX0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Larry, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

November 01, 2019

Just great I take my car here for regular maintenance and they provide great, efficient service. Diana is wonderful and always makes sure that I'm taken care of. More

by APESNORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! We're glad we were able to help you out. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 01, 2019

Great customer service every time I go to Jim Ellis Kia their service is far above everyone in the metro area. Thank you to all the staff for working so hard at under promis More

by MECHJ2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell, Jason Dale, Chris Ford
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi there, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2019

Much Improved I have noticed a difference and it’s very refreshing. Robbie has been a staple but this time Jason helped me and it was a quick friendly experience. More

by Cmusjules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Jason Dale
Nov 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you. Safe travels!

October 30, 2019

Very helpful They where very very helpful I will bring my car here again they all very helpful and kind camille Williams she made sure everything was ok with my ca More

by e.santana1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Oct 31, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,E.santana1213! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

October 30, 2019

Keeping my Soul running My engine light came on and they were able to get my car in the next day and take care of things. All services were taken care of, they offered a coup More

by WHAMPTON1
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 31, 2019 -

Jim Ellis Kia of Kennesaw responded

Whampton1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

October 30, 2019

Best Dealership Ever I’ve been coming to this dealership for many years now. I made the mistake of going to another one thinking the experience at the other would match th More

by MIKE MCLEROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 31, 2019 -

Jim Ellis Kia of Kennesaw responded

Mike, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

October 30, 2019

Good Service. No unpleasant surprises. I came in for a 75,000 mile maintenance. I was told it would take 4 hours to complete the work. I drove away 4 hours later a satisfied customer. More

by JLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 31, 2019 -

Jim Ellis Kia of Kennesaw responded

Jlt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

October 29, 2019

Great service I highly reccomend Jim Ellis Service I had a problem with my braks and you found out what it was and ordered the part and gave me a rental car while I was waiting on the part. Then I had More

by AJACKKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Robbie on different times., Robbie Brooks, Chris Ford
Oct 30, 2019 -

Jim Ellis Kia of Kennesaw responded

Ajackkelly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

...
451
...