Jim Ellis Kia of Kennesaw

Great customer service/ way overpriced I had the perfect brand specialist Lavar Frederick who communicated well, and made me feel at home. I would come back just to see him. Now as far as t I had the perfect brand specialist Lavar Frederick who communicated well, and made me feel at home. I would come back just to see him. Now as far as the prices go... they are a little outrageous. They wanted to charge $20 to change a tail light and $30 to change an air filter. We ended up taking the car to autozone afterwards where the change it for free if you buy the products. Happy with the oil change and new battery. Thanks Jim Ellis! More

Excellent service Diana was excellent as usual. Service was prompt, did not take too long and I was kept updated the entire way. I don’t go anywhere else for my car ser Diana was excellent as usual. Service was prompt, did not take too long and I was kept updated the entire way. I don’t go anywhere else for my car service. More

Quick Service I was greeted by everyone that I came in contact with, in a friendly and professional manner. This was my first time working with Jason Dale, but he w I was greeted by everyone that I came in contact with, in a friendly and professional manner. This was my first time working with Jason Dale, but he was a pleasure to work with. I have worked with Lavar Frederick several times and it is always a pleasure. More

Fixing a broken trunk latch Fast friendly and great, was in and out of there before I knew it. Bought my car from drive time had my car for like 3 hours and the trunk latch broke Fast friendly and great, was in and out of there before I knew it. Bought my car from drive time had my car for like 3 hours and the trunk latch broke. Will be bringing my car back to this one more often More

Extra Mile We are always impressed with the professional job Jim Ellis Kia in Kennesaw does for us. We needed a 30000 mi tune-up and everyone was friendly, info We are always impressed with the professional job Jim Ellis Kia in Kennesaw does for us. We needed a 30000 mi tune-up and everyone was friendly, informative and really seemed to care about giving us the best quality service. We were in and out with our car satisfactorily tuned up and much cleaner than it was when we drove in. They try to think of everything a customer might need or want and attend to it. Courteous, professional, thoughtful and competent....what more could you ask for? More

2nd Kia bought from Jim Ellis I bought my son a Kia Optima and I bought myself a Telluride . With both car purchases I was help by Jimmy Hendrix, he was professional and more than I bought my son a Kia Optima and I bought myself a Telluride . With both car purchases I was help by Jimmy Hendrix, he was professional and more than capable . I would recommend using Jim Ellis for all your Kia future purchases More

First Service- Oil Change Everyone was friendly and professional- made it a pleasant experience- Lavar was great, he made sure I was taken care of- especially since this was m Everyone was friendly and professional- made it a pleasant experience- Lavar was great, he made sure I was taken care of- especially since this was my first service there More

Very help people Great people to work with ... mark is awesome to work with and he help u out all the time with questions too ... and chris help out alot too in it Great people to work with ... mark is awesome to work with and he help u out all the time with questions too ... and chris help out alot too in it More

Helpful and professional Lavar was friendly and professional throughout my time at Kia. He was very helpful with taking care of my vehicle. The man deserves a raise! Lavar was friendly and professional throughout my time at Kia. He was very helpful with taking care of my vehicle. The man deserves a raise! More

Mayhem! Walked in to absolute mayhem - BUT WHAT CHAMPS!! All jumped in and worked together to keep things moving! I was taken care of with the same profession Walked in to absolute mayhem - BUT WHAT CHAMPS!! All jumped in and worked together to keep things moving! I was taken care of with the same professionalism I've come to expect and was in and out much faster than I would have expected considering that they were obviously dealing with several issues at once. GREAT TEAM! I'm in Marketing/Customer Service and was VERY impressed by them. More