Jim Ellis Kia of Kennesaw

Service Jason is always wonderful to work with. Always informative. Would be nice if the wait time wasn’t so long though but I know it’s part of it. Jason de Jason is always wonderful to work with. Always informative. Would be nice if the wait time wasn’t so long though but I know it’s part of it. Jason deserves a raise lol! More

Great Customer Service My car repair was going to take longer Robbie ordered a Lyft and I was able to get to work and when the repair was completed another Lyft was sent to My car repair was going to take longer Robbie ordered a Lyft and I was able to get to work and when the repair was completed another Lyft was sent to pick me up. Great customer service. More

really great service! Kia finished my work really quick, and I was approached immediately by an advisor and taken care of. Prices were great and staff was really friendly! Kia finished my work really quick, and I was approached immediately by an advisor and taken care of. Prices were great and staff was really friendly! More

KIA need to step up theirs game for their dealerships My Kia Sorrento was recently in the shop for eight weeks waiting on parts from Korea. This is completely unsatisfactory. Luckily my dealership took ca My Kia Sorrento was recently in the shop for eight weeks waiting on parts from Korea. This is completely unsatisfactory. Luckily my dealership took care of me and arranged for me to have a vehicle the entire time. I have no idea why it would take Kia so long to get parts from Korea to North America. Talk about the slow boat from China. Totally unsat. Makes me rethink buying a fifth Kia. Probably will not be doing that. More

Great Experience My husband and I visited Jim Ellis Kia in Kennesaw several times to look at the Telluride. Our experience each time was great. I take my time making d My husband and I visited Jim Ellis Kia in Kennesaw several times to look at the Telluride. Our experience each time was great. I take my time making decisions and I appreciated that I never felt pressured to purchase a vehicle like some other dealerships had made me feel in the past. Tracy McFadden was my salesman and he was a pleasure to work with. We also had interactions with Alex Williams and Mike Awolusi in the finance department. The whole staff here was friendly and welcoming. Great overall experience. I love my new telluride and am happy we made the decision to do business with this dealership More

Pleasant as always. Another great experience. Everyone is kind and courteous and always tries to go above and beyond. Diana Bell in service is always knowledgeable and pr Another great experience. Everyone is kind and courteous and always tries to go above and beyond. Diana Bell in service is always knowledgeable and professional. More

Excellent service! Robbie Brooks handled our situation and was excellent throughout. We couldn’t be happier with the way he treated us and stayed in contact with us duri Robbie Brooks handled our situation and was excellent throughout. We couldn’t be happier with the way he treated us and stayed in contact with us during our engine replacement. More

Treated nicely. Alfredo, explained every detail of the deal. Personally think this car could have been detailed better. Still had marks all over dash, door sides. Do Alfredo, explained every detail of the deal. Personally think this car could have been detailed better. Still had marks all over dash, door sides. Don’t feel it was cleaned effectively upon intake from previous customer. More

Bought car Alfredo was a wonderful guy to work with as well as his friend Bill, I hate the bickering back and forth over pricing .I will defiantly send people Alfredo was a wonderful guy to work with as well as his friend Bill, I hate the bickering back and forth over pricing .I will defiantly send people to Alfredo. More

Service was excellent It is not much to say I went to have my car serviced and I had a great experience of communication Service and I was satisfied with the work It is not much to say I went to have my car serviced and I had a great experience of communication Service and I was satisfied with the work More