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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,555 reviews

October 15, 2019

Easy for our first service with this dealership Mark Lewis walked up to us and helped us with our first new car service at Jim Ellis Kia.Did a great job.Was surprised his name was not listed under s More

by julieandbill12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Lewis, Tracy McFadden
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Julie, Mark is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

October 15, 2019

45,000 mile tune up On time and called when finished. Also washed my vehicle. Very friendly and new advisor. I would reccomend the dealership. Waiting to hear about repla More

by AJACKKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the young lady's name who helped me., James Wind
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Thank you for the recommendation, and have an amazing day!

October 15, 2019

Amazing Service and Very Helpful Jim Ellis Kia did an amazing job working on my vehicle. I came in just wanting an oil change and they quickly noticed there was a nail in my tire, and More

by LANDON P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Oct 17, 2019 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Landon! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 15, 2019

Fixed paint chip Chris Kittiphanh was amazing, helping me to get the chip fixed. He went out of his way to make me feel comfortable. It looks GREAT. I'm VERY happy wit More

by LISAC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kittiphanh
Oct 17, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Lisa! Thanks again for your business! Take care!

October 15, 2019

Good service but a little slow I made appoinments on a Saturday to have my wifes and my cars 5,000 moke service completed. The appoinments were at 11 am, my wifes car was completed More

by JMULLANEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Please let us know if there is ever anything else we can do for you! Safe travels!

October 14, 2019

1st service with new car I made an appointment and they took me on time and the price was exactly what they quoted. Service people friendly and they even had the game on. Ser More

by TERESAMULLANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Teresamullaney, It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service.

October 14, 2019

1st Service Service was efficient, personnel was very friendly, auto was returned neat and clean. This was my first time since purchasing the car to get service. More

by tiozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Tiozzo, It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service.

October 14, 2019

6 mo. service My service rep., Jason Dale, is always polite and efficient and takes care that my car is serviced and returned to me in an expedient manner. More

by SANDYR4207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about Jason and your recent experience with us, Sandy! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 14, 2019

Everything went very smoothly. Everything went just as I was told. A very pleasant experience. I was kept in the know about my vehicle and the service that I received. More

by glamarrmathis
Recommend Dealer
Yes
Employees Worked With
James Wind, Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

October 14, 2019

Always great customer service! The customer service in the service department here is always top notch! Diana Bell especially goes above and beyond to make her customers happy. I More

by KiaOptimaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi, we're so glad that Diana was able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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