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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,561 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,561 reviews

October 15, 2019

Good service but a little slow I made appoinments on a Saturday to have my wifes and my cars 5,000 moke service completed. The appoinments were at 11 am, my wifes car was completed More

by JMULLANEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Please let us know if there is ever anything else we can do for you! Safe travels!

October 14, 2019

1st service with new car I made an appointment and they took me on time and the price was exactly what they quoted. Service people friendly and they even had the game on. Ser More

by TERESAMULLANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Teresamullaney, It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service.

October 14, 2019

Very Good By making an appoint you can count on being on time and service done in timely manner. The service rep. cares and knows your time is important More

by DOTJIM68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Dotjim! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 14, 2019

1st Service Service was efficient, personnel was very friendly, auto was returned neat and clean. This was my first time since purchasing the car to get service. More

by tiozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Tiozzo, It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service.

October 14, 2019

6 mo. service My service rep., Jason Dale, is always polite and efficient and takes care that my car is serviced and returned to me in an expedient manner. More

by SANDYR4207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about Jason and your recent experience with us, Sandy! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 14, 2019

Everything went very smoothly. Everything went just as I was told. A very pleasant experience. I was kept in the know about my vehicle and the service that I received. More

by glamarrmathis
Recommend Dealer
Yes
Employees Worked With
James Wind, Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

October 14, 2019

Always great customer service! The customer service in the service department here is always top notch! Diana Bell especially goes above and beyond to make her customers happy. I More

by KiaOptimaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi, we're so glad that Diana was able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 13, 2019

Great customer service! I was assisted quickly by Diana, whom is very friendly and provided helpful information. Waiting room was very accommodating and I loved the free car More

by Tyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Tyra, your positive review means a lot to us and we’re happy we could help you. We will pass along your comments to Diana, thanks again for the positive feedback, and we hope that you have a great day!

October 12, 2019

15000 mile check-up Jason greeted me as I came in the door. He processed my service, told me how long. He called me when my car was finished and when I arrived back (ap More

by ROEDIE1153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 14, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We can't wait to see you again, have a great day.

October 11, 2019

Service I’m not aware of the mechanics or other employees. They did the work on my car and that’s all that was required. Thank you More

by TANNERJ60
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 14, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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