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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,562 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,562 reviews

October 09, 2019

Diana was awesome and so was Robert the big guy who is a bra The dealership is very clean and all the sales reps appear to be very professional. The service department was prompt and attentive to my issue and m More

by ARNOLD.HARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Jimmy Hendrix, Zakaria Benabdesselam, Robbie Brooks, Diana Bell
Oct 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing this feedback, Arnold! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time!

October 08, 2019

Service Excellent service, courteous and prompt, very friendly, car was ready as promised and got back washed and cleaned inside. Will most certainly recomend More

by alfredoospina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Oct 10, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2019

Jim Ellis is my preferred Kia dealership in Cobb County I have always been treated well overall at Jim Ellis Kia in Kennesaw. I have another Kia dealership much closer to my office but prefer to drive fart More

by Kentucky Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2019

Wonderful customer service Camille was a great service advisor. She was very helpful, she explained everything to me, she told me all my options. She was very great. More

by CTEZ.ALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Camille and the team are dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2019

Great Service! I took my car in on Saturday for an oil change and the service was great! I love working with Diana Bell. She's awesome and really takes care of her More

by Melissa B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Melissa, Diana and the team are dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 07, 2019

Great customer service at Jim Ellis Kia in Kennesaw. It was easy and quick and a great price. I would definitely recommend them. Thanks Guys!! I LOVE MY STINGER More

by LISAC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zakaria Benabdesselam, Chris Kwon
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Lisa, thank you for your kind words about our team and congratulations on your new Stinger! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 04, 2019

Quick and accommodating I always get my service here, I needed my oil change and ended up with a meeting booked before my car was done. They ordered me a Lyft to take me ther More

by SNorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2019

took too long my appointment for service was at 8am. i was there a few minutes early, but somehow it took 4 hours to rotate and balance tires, have the alignment do More

by lindseysewall7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
October 04, 2019

Excellent Service Department! The customer care at Jim Ellis Kia-Service is consistently exceptional & superior than all automotive businesses that I’ve had dealings with!!! My Sed More

by CHRISTINADIANERAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis, Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Christina! Jason and the team are dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 04, 2019

Fantastic! I live 45 mins away from the dealership, but this the location where I purchased my vehicle. The service is ALWAYS great and I wanted to come back to More

by eej1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Robbie Brooks
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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