Jim Ellis Kia of Kennesaw

Great Experience My husband and I visited Jim Ellis Kia in Kennesaw several times to look at the Telluride. Our experience each time was great. I take my time making d My husband and I visited Jim Ellis Kia in Kennesaw several times to look at the Telluride. Our experience each time was great. I take my time making decisions and I appreciated that I never felt pressured to purchase a vehicle like some other dealerships had made me feel in the past. Tracy McFadden was my salesman and he was a pleasure to work with. We also had interactions with Alex Williams and Mike Awolusi in the finance department. The whole staff here was friendly and welcoming. Great overall experience. I love my new telluride and am happy we made the decision to do business with this dealership More

Great Customer Service My car repair was going to take longer Robbie ordered a Lyft and I was able to get to work and when the repair was completed another Lyft was sent to My car repair was going to take longer Robbie ordered a Lyft and I was able to get to work and when the repair was completed another Lyft was sent to pick me up. Great customer service. More

Service Jason is always wonderful to work with. Always informative. Would be nice if the wait time wasn’t so long though but I know it’s part of it. Jason de Jason is always wonderful to work with. Always informative. Would be nice if the wait time wasn’t so long though but I know it’s part of it. Jason deserves a raise lol! More

Excellent service! Robbie Brooks handled our situation and was excellent throughout. We couldn’t be happier with the way he treated us and stayed in contact with us duri Robbie Brooks handled our situation and was excellent throughout. We couldn’t be happier with the way he treated us and stayed in contact with us during our engine replacement. More

Pleasant as always. Another great experience. Everyone is kind and courteous and always tries to go above and beyond. Diana Bell in service is always knowledgeable and pr Another great experience. Everyone is kind and courteous and always tries to go above and beyond. Diana Bell in service is always knowledgeable and professional. More

Treated nicely. Alfredo, explained every detail of the deal. Personally think this car could have been detailed better. Still had marks all over dash, door sides. Do Alfredo, explained every detail of the deal. Personally think this car could have been detailed better. Still had marks all over dash, door sides. Don’t feel it was cleaned effectively upon intake from previous customer. More

Excellent team and wonderful experience. They were not only able to get me into the car that I wanted to get into but able to get me in and out in time to get my son from school was extremely They were not only able to get me into the car that I wanted to get into but able to get me in and out in time to get my son from school was extremely pleased with the service I received. More

Bought car Alfredo was a wonderful guy to work with as well as his friend Bill, I hate the bickering back and forth over pricing .I will defiantly send people Alfredo was a wonderful guy to work with as well as his friend Bill, I hate the bickering back and forth over pricing .I will defiantly send people to Alfredo. More

Service was excellent It is not much to say I went to have my car serviced and I had a great experience of communication Service and I was satisfied with the work It is not much to say I went to have my car serviced and I had a great experience of communication Service and I was satisfied with the work More

First Class Service Tania (Service Advisor) and Josh (Service Technician) both made a tremendously positive impression on my first visit to the Jim Ellis Kia Service Depa Tania (Service Advisor) and Josh (Service Technician) both made a tremendously positive impression on my first visit to the Jim Ellis Kia Service Department. Tania was courteous, friendly and most importantly went above and beyond to make sure necessary parts were ordered, confirmed received and to get my vehicle serviced in a timely manner. Josh repaired my vehicle quickly, with expert craftsmanship and took the time to discuss the repair with me once completed. Both Tania and Josh exceeded my expectations for quality of service. More