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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,598 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,598 reviews

August 29, 2019

Excellent service! Jason helped me to maintenance my 8yrs old sorento. he did his best job and never loose his smile. waiting room was clean and quiet. More

by KYOON999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark tried to help me too, Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Jason reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

August 28, 2019

Quick and reasonable Finally! Thank you for getting a oil change service done in under 3 hours. Sad right—a oil change could take 3+ hours? Not this time! I dropped the c More

by RICHARDSFX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with Robbie! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

August 28, 2019

Kia Service on Aug 27, 2019 Diana Bell is a great person to assist you when you arrive at the Kia location service department she has the a great attitude and personality More

by LTURENT41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Diana and Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 27, 2019

Excellent Customer Service! Jimmy was very helpful and honest when it came to pick the right car for me. Both Mikes were very appreciative of my time and did not push me to by a More

by LVALLEJO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hendrix, Mike Boyd
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words about Jimmy, Mike, and Mike, and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 27, 2019

Helpful mostly When I called to reschedule my appointment the service rep wasn’t entirely helpful but she did connect my to the service manager who was able to get m More

by RAZZLE1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 27, 2019

Very good Everyone there was very nice. Dealership was very clean. Sales person was very up to date on vehicle information! Very fast service in the finacial de More

by EHGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takin Arshad, Amber Turner, Erika Gregory, Mike Boyd
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

August 26, 2019

Easiest car buying transaction ever! Needed a new car pretty quickly, did some research and settled on KIA. Jim Ellis KIA got me on the road with a new KIA that I am happy with. My salesp More

by jeriellis72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Tracy McFadden, Larry Whorley
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

We're so glad that Tracey and Larry able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

August 26, 2019

My service was completed in a very timely manner, Your people met us as we entered the parking/service area and took me to the door (since I am handicapped. During our SHORT wait there were water and More

by JRPW2087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 26, 2019

Diana was amazing It was great I had a wonderful experience like always Diana is the best she should get a promotion always friendly and has a conversation with me then More

by JUSTINJOHNSON713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Justin! Customer service is one of our top priorities and we're glad to hear you received such excellent service from Diana! Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2019

Emergency service My car wouldn’t start. I called and spoke with Robbie (who I always take my car to for service) who was able to diagnose the problem over the phone (e More

by STWEDIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Robbie, reflected this. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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