Jim Ellis Kia of Kennesaw

Excellent! James Wind was great sale associate, very knowledgeable and kind. Chris was great finance manager. Clean and comfortable upscale dealership with frien James Wind was great sale associate, very knowledgeable and kind. Chris was great finance manager. Clean and comfortable upscale dealership with friendly and helpful staff. More

organized, helpful, efficient I had the pleasure of working with Tracy and Matt at this dealership. Matt made sure he got me the best deal and maintained excellent communication. T I had the pleasure of working with Tracy and Matt at this dealership. Matt made sure he got me the best deal and maintained excellent communication. Tracy was extremely patient and gave me comfort considering this was my first car purchase. He was a huge help and explained all the bells and whistles perfectly. Couldn't have asked for a better process. I also had the opportunity to talk with mike, really cool guy. if I could give them more stars I would! More

Just OK. Normally excellent Overall it was a good visit. Normally it is excellent. Just seemed not to clicking Saturday. Paperwork for checkout had to be redone. They pulled Overall it was a good visit. Normally it is excellent. Just seemed not to clicking Saturday. Paperwork for checkout had to be redone. They pulled up the wrong car for me. Again. We will be back and have always had excellent service. But Saturday was not your best. More

Another Great Time As usual, the Kia Service Appointment went swell. Jason Dale is as sociable and professional as ever. The waiting room had a good variety of snacks an As usual, the Kia Service Appointment went swell. Jason Dale is as sociable and professional as ever. The waiting room had a good variety of snacks and water. It was clean, and the service on my car was great. Jason and I spoke about an impending 30,000 mile update, and he in no way pressured me to have it sooner. I was under the impression I needed it now, but he told me to actually have it later. THAT is practical and professional service. I never feel swindled. More

Customer Service is Key! Jason was a great customer service rep! He ensured that I was acknowledged and serviced for my issue that I came in for. I had to receive a loaner unt Jason was a great customer service rep! He ensured that I was acknowledged and serviced for my issue that I came in for. I had to receive a loaner until the problem could be resolved. Because my issue was on an after market install, they service department needed to rely on the vendor to come out and service my car. Jason called me several times to keep me posted on the status of my vehicle. I appreciate his attentiveness and willingness to keep me informed throughout the time my vehicle was in the hands of the service team. More

Found my Telluride! I fell in love with the Telluride after a test drive at another Kia dealership and when I was ready to buy, that dealership had NO inventory of Tellur I fell in love with the Telluride after a test drive at another Kia dealership and when I was ready to buy, that dealership had NO inventory of Tellurides and no definitive ETA of when they would get more (these cars are in HIGH demand). I went online to Jim Ellis Kia and saw that they had exactly the Telluride I wanted. The transaction was the easiest I've ever experienced as they came through with a fair trade-in value and I didn't have to hassle much with them! The only area that could have perhaps been better would have been for them to spend a little more time with me showing me how to set up all the technology in the Telluride. More

Customer Service Jason was extremely helpful and always returned my calls. Honestly kept me sane through the whole time my vehicle was there. Time frame was perfect an Jason was extremely helpful and always returned my calls. Honestly kept me sane through the whole time my vehicle was there. Time frame was perfect and everything seems great so far. More

Great customer service Robert is the best customer service rep. He has been my rep for several years and I hope to never lose him. The serve done was done efficiently. I alw Robert is the best customer service rep. He has been my rep for several years and I hope to never lose him. The serve done was done efficiently. I always rate your dealership as excellent. More

Transparency With A Smile! I just relocated to GA from VA and my vehicle was due for an oil change. I took my vehicle in to Jim Ellis and Robbie was AWESOME! He was very welcomi I just relocated to GA from VA and my vehicle was due for an oil change. I took my vehicle in to Jim Ellis and Robbie was AWESOME! He was very welcoming and put me at ease right away. My oil change was completed before I knew it and my vehicle was delivered washed/clean. I highly recommend Robbie for any service needs! More