Jim Ellis Kia of Kennesaw

Customer Service Jason was extremely helpful and always returned my calls. Honestly kept me sane through the whole time my vehicle was there. Time frame was perfect an Jason was extremely helpful and always returned my calls. Honestly kept me sane through the whole time my vehicle was there. Time frame was perfect and everything seems great so far. More

Transparency With A Smile! I just relocated to GA from VA and my vehicle was due for an oil change. I took my vehicle in to Jim Ellis and Robbie was AWESOME! He was very welcomi I just relocated to GA from VA and my vehicle was due for an oil change. I took my vehicle in to Jim Ellis and Robbie was AWESOME! He was very welcoming and put me at ease right away. My oil change was completed before I knew it and my vehicle was delivered washed/clean. I highly recommend Robbie for any service needs! More

Great customer service Robert is the best customer service rep. He has been my rep for several years and I hope to never lose him. The serve done was done efficiently. I alw Robert is the best customer service rep. He has been my rep for several years and I hope to never lose him. The serve done was done efficiently. I always rate your dealership as excellent. More

Four new tires Excellent service as usual Diana took good care of me. I will come back. Loved having the snacks as well. Think I cleaned out your Doritos stash Excellent service as usual Diana took good care of me. I will come back. Loved having the snacks as well. Think I cleaned out your Doritos stash. More

Oil change I had a great experience no complaints with the service center. Jason did a great job keeping me informed. He even shuttled me to work since the shutt I had a great experience no complaints with the service center. Jason did a great job keeping me informed. He even shuttled me to work since the shuttle guy was running late. More

Quick service! I was quoted that it would take 1.5 hour to 2 hours for a recall on my Sorento. Little to my surprise, they had it done in less than a hour. I wasn' I was quoted that it would take 1.5 hour to 2 hours for a recall on my Sorento. Little to my surprise, they had it done in less than a hour. I wasn't pressured for any other services or things needed to my vehicle (was told the previous time I needed a timing belt when my mechanic said I didn't). I was impressed with the less than quoted time and service received. I would say that this visit was very much an improvement. More

Amazing This is always a great experience. I really can’t say enough great things about this service department and Robert Brooks who always takes care of me This is always a great experience. I really can’t say enough great things about this service department and Robert Brooks who always takes care of me and greets me with a smile makes everything very easy. Thanks! More

Smoothest buying experience ever! The employees were helpful, friendly, and streamlined the process to help us trade in our old car and get us in the new car we wanted. Tracy was great The employees were helpful, friendly, and streamlined the process to help us trade in our old car and get us in the new car we wanted. Tracy was great to deal with, and his assistant Larry was helpful as well. Mike in finance explained everything to us so we could get the right package for our needs. We are so happy with our new purchase and everybody loves the new car, even my insurance agent! More

Outstanding!!! Diana Bell is always a pleasure to work with. I followed her from another Kia location because she takes pride in helping customers and makes sure we Diana Bell is always a pleasure to work with. I followed her from another Kia location because she takes pride in helping customers and makes sure we understands what service we will receive. Thanks to Diana, she was able to communicate to the mechanics in order for them to fix my car properly!!!! She's Outstanding!!!! More

Great Team! We own three KIA cars, all from the same dealer. We appreciate the friendly and caring service they provide. They work hard as a team! We own three KIA cars, all from the same dealer. We appreciate the friendly and caring service they provide. They work hard as a team! More